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$221.21

Customer reviews

Rating 4.6 out of 5 stars with 5289 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 5,289 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get your Arris in Gear! Lol!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Arris a lot! Got this one for my son's room, for his Xbox. Works great, easy setup, and minimal space use!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this Arris Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris Surf, I had recently purchased it from Best Buy in order to upgrade to a faster speed modem. Installing this awesome modem is/was so easy a child can do it with not 1 but both hands tied in the front (tied in the back won’t be able to do it.) Installation, up and running was completed in 15 minutes. I would 100% recommend this to anyone looking for a faster upgrade. (Check with your ISP for compatibility before purchasing any modem or router.)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product, very reliable!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to activate with Cox internet and definitely get a full gig download!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and fast speeds. If you have xfinity you will still need them to come out if you upgrade your speed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Excellent Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High internet speed and easy setup on the home network.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Save on ISP equipment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does exactly what i need it for per my ISP service. and saves me a monthly rental cost

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Amazing modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an upgrade on my old modem For gaming and internet speed and found this one it is one of the best and performs amazingly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Buy, Good Price value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been paying for 150MBps while using my old 100Mbps until it quit working, we purchased the Arris sb8200 and best buy had a 15 % off with trade in, since then we had a very good connection, and our speed is 300Mbps which has helped with our jobs at home. our internet provider had some issues to make it work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great performance and easy to setup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cable modems. Super easy to use and setup. Works perfectly with COXA cable. Should last for years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    like this product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy install, fast speed, don't forgot to turn the power button on the equipment when you plug in.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Exellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is faster than my old one and there no lag anymore netflix steams just fine and supports all off my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Modem upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an outdated modem. Simple, direct install and has performed great ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Faster internet no more WiFi drops.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old surfboard with this new one. I should have done this as soon as I got rid of att and switched to xfinity. Trying to be frugal and use an old modem. But I was having random internet drops to wireless devices not connecting to even WiFi after certain amounts of devices gone over 20. My speed test was terrible getting only between 20-100 mbps when I ordered 400 mbps service. Put this new modem in and I have been problem free ever since.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Up-to-Date Basic Cable Modem Solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The decision to upgrade an existing Comcast cable TV and Internet service also required replacing the preexisting cable modem with a newer, up-to-date model that had been certified to work with Comcast's services. Since the previous cable modem had been an ARRIS model that functioned reliably for over ten years, this newer ARRIS SURFboard 32 x 8 model was selected as its replacement. This unit was relatively easy to install and interfaced smoothly with the upgraded Comcast service once the new modem had been remotely initialized by the service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Good buy for faster speeds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to upgrade my internet speed. Easy to set and works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great advanced DOCSIS 3.1 modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to replace crapy one provided by Optimum - Ubee. It solved 1 Gig internet issue. I was deciding between Netgear CM1100 and Arris SB8200. While they have same Broadcom CPU, Arris has 3GB RAM vs 256 and twice smaller. Great Arris tech support. And, best of it - Free One Day Best Buy shipping without Amazon_Prime fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly in Optimum system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless replacement into my Optimum cable drop. Works better than original. Been up for 3+ months. No issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Nice modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well, but appears to overheat a little. I have a small usb fan connected blowing on it to help cool it down. Beside for that it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Highly suggested.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Speed testing the the before (230 to 275 Mbps) and after installing the SB8200 (540 to 575 Mbps). It almost double the speed. My secondary TV is connected to the internet via WiFi. Speed on that TV was 125 to 155 before and now is averaging over 250. I'm paying for 250 Mbps cable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris for the win as usual ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is working perfectly!! I've been using Arris products for over a decade and they've never failed me. I purchased this one from BestBuy at a great price and it's been just what I needed to replace my client's ISP gateway rental.

    I would recommend this to a friend