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$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5289 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 5,289 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Fast, versatile modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my earlier version of this modem. This new one has provided faster and more reliable internet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Ultra-fast cable modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wicked fast cable modem. Awesome speeds. Works fantastic with gigabit service

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to own my own modem. It does a good job and provides fast internet. Just wish it was a router as well!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Higher Speed, Higher Data flow!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed up your data channels with a 3.1 modem like the Arris surfboard 32x8 docsis 3.1 cable modem. This modem has 32 download channels and 8 upload channels which means more flow of data. This modem ONLY does internet and cable, no voice or phone connection. This modem can handle higher speeds and easily gives me speeds with my 400mbps Spectrum plan. I pair this with my WiFi 6 router to maximize my speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our internet was going down at least two or three times a week for at least a year after I upgraded the router. I thought I would have to upgrade everything then talked with Cox and they said it maybe the modem and then Best Buy and got the right modem. I hooked it up and after four weeks it hasn’t gone off line once. You will need to call Cox to register your modem!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surfing with speed now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is working well. Easy setup and smaller than I thought it would be. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    My modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instuctions were easy to follow. Connected to home internet without any issue

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Once setup is completed works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does what it should, it is fast. I had trouble with my initial modem and had to exchange it for a new one, now so far the connection is solid. My cable provider keeps increasing download speeds for my service and this modem will allow for those future speed increases. If you pair this modem with a great router your service will be very fast. Best Buy is awesome to work with

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works right out of the box!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous version of the Arris but the dust one day and so, it was time to upgrade. We currently don’t have gigabit service, but it is currently being wired on our street, so we’ve gotten this fella here and it’s worked like a charm. No issues whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works VERY Well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem will provide a great base for your network and highly recommend. Its great for anyone with cable internet, but not for use with gigabyte. I have used it for quite awhile and it has worked flawlessly. Allows for multiple streaming devices - I have around 25 devices connected with maybe 5 active at any one time - and they all work well. Of course router is an important part of the equation too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My good friend who works in IT recommended this to me. The technician who installed my internet was impressed by this purchase telling me it was an excellent choice for a signal as well as security. It was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast and reliable. Does not support Moca for cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. Small and discrete. Does not support mica for RCN cable. Therefore show info on cable network will run out unless you add additional device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Major upgrade from my previous modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works great, once you get it configured with Comcast. TIP- do not (at least initially) plug another device into the LAN port on the back. I plugged our PS4 into it, along with the new Netgear Nighthawk router, and Comcast couldn’t get it to work. It took my office IT guy to help me troubleshoot the issue and get it configured. Our internet went from (0.1-30 MB/S) up to around 250MB/S. Major improvement!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Plugged it in and followed the prompts from the Xfinity app and I was up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup - super fast modem. Excellent!! Setup was fast and no issues - plug and play!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surpassed my expectations! Didn't know what I was missing until I replaced my old modem. Better! Faster! Stronger!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Super Fast and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is lightening fast- it handles 3 X-Box 1 X's, 4 4k Tv's and all of our devices with no problems- no lag!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to setup and just works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and will save hundreds compared to renting from cable provider.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. Works well and is fast. Very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is fast. Works great with my apple airport tower. Very fast and stable. Stop renting your modem.

    I would recommend this to a friend