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$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5289 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 5,289 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Staying connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new modem since our speed was upgraded and we were getting kicked off the internet daily with old modem. This was easy to install. We have stayed online since connected. A great price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the product is as advertised. Our previous modem was the model below this one. When it stopped working we upgraded to this model. Our internet speed is consistent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides quick speeds and it does what it says.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem with Docsis 3.1, easy to install and has a very good performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup. Great performance so far. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast really fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Comcast service and modem is giving me higher speed then I'm paying for. And it's ready for the future speeds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but weird

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. The only weird thing is that only one ether et port can be used. Might be an isp thing but it's weird

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A great modem to upgrade to

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router after my internet service provider forced me to upgrade to a DOCSIS 3.1 modem. It's a great standalone modem and allows me to nearly reach the promised internet speeds of my definitely overpriced internet plan. It was easy to set up, and I have no complaints so far. Would definitely recommend if anyone is upgrading to a DOCSIS 3.1 modem.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Modem working well for Spectrum Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem a little over a month ago and it has been working great with a solid connection the whole time. It is a replacement for a different brand of modem that lasted just two years. The Arris has solidified my Spectrum Internet connection and it should last me for many years. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    DUAL WAN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality modem, dual WAN is a plus. Reliable and fast, need i say more?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy Setup, Delivers the speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and works well with our Xfinity. First 500MB, now 1GB and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to install and works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ARRIS SURFboard 32x8 DOCSIS 3.1 Cable Modem was very easy to install and works well with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem after our current modem died. This provides great speeds and never dies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It’s small and powerful, able to use 1gig speed and how easy it was to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    New Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to rent cable modem. This was easy to install and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surfboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and quality of this motem works perfectly in our home!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have comcast Gigbit internet, I also have the package that includes a voice line I don't use, cause that is cheaper. They told me this modem was not compatible. Cause it does not have the phone line. They lie. It is. Works as advertised, the docsis 3.1 which is designed for speeds up to 1000mb download works fine. I tested my speed after installing and it hovered around 300mb to 400mb download.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great for super high speed internet

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Capable of very high speed and reliable. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ARRIS - Great Product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My router died and after a lot of research I decided upon the Arris Surfboard because of it's reviews, price, and it works with Xfinity wifi. Easy set up and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reasonable modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently there is a phase 1 production of this model and a phase 2, The phase 1 was compatible with Cox gigabyte, but phase 2 is not. The reason I know this is because I had professionals try to install two different modems of this model and neither worked with cox highest Internet service So we did some research to figure it out and apparently that was the answer. Still a great modem for the price just didn’t work for me

    I would recommend this to a friend