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Customer Ratings & Reviews

$221.21

Customer reviews

Rating 4.6 out of 5 stars with 5289 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 5,289 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great for upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed on this device. My internet is faster and runs great for the whole family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top Best Buy purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best modem I've ever bought. It's well worth the price and I've had great results from the moment I installed it. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SB8200 modem does what I need it to. I've had the SB6190 for years with no issues and I upgraded to SB8200 for the DOCSIS 3.1 technology my ISP now has. I use the SB8200 w/ my Google Nest Mesh setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but powerful. Easy to set up and small enough to hide.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you have comcast the speed is great no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated my modem and speeds tripled!! Easy to install and works with xfinity. No voice

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    It is insanely fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast ! The only modem that gave me 1200 !! It heats which is weird but I think it is fine

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. It is very fast internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade from the model below this one after an internet upgrade. Even though it was rated for well over 1gbs it kept overheating. This one fixed the problem and is nowhere near as hot.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the bad luck of getting two defective modems in a row (another brand and seller) I picked this one up at Best Buy. I was up and running 15 minutes after getting home. Not much else to say, it’s a modem with the simple features I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Replaced an older cable modem and it was up and running in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SURFboard installations was easy and modem has worked flawlessly ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Just the gigabit router I needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup; works great. Decent price. Far better than ISPs offering

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Arris SB-8200

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a 3.1 modem to match my Asus ROG Rapture AX-11000 and it seems to work without issues. My router is getting the speeds I am paying for and my kids stopped complaining about lagging or everything in between. This modem is the highest my provider supports and I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Easy setup dependable operation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast up to date cable modem. Have had no issues since owning the last 2 months.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gets the job done well and is compact. does not take up much space and is fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good modem, not so good app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works very well, set up was easy. App for working with it FAILS. Installed both and neither work.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with XFinity. Speeds are good. DOCSIS 3.1 is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surfboard Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price. Worked as expected and performed as needed!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Stable fast modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a gigabit connection. Easy setup, very stable. Excellent size.

    I would recommend this to a friend