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Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5289 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 5,289 reviews
  • Rated 5 out of 5 stars

    modem purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always receive the best service and assistance when purchasing products from Best Buy Mesa AZ. I have shopped there for years and have never been disappointed with any purchases there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Was time to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where I live, internet by our local cable provider is my best option. I had owned my router for several years and while updating my wifi to a mesh wifi set-up I decided to go for the whole thing and upgrade my router, It was easy to setup, the only hiccup was on my end and I had to contact my cable company so they could add/register the new router. I've not had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service since installation 1 month ago

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this installed for ~1 month & it works excellently. No hiccups, etc. Haven’t had to reboot it at all (even after a couple of short power outages in the apartment complex). I replaced a modem/router combo I was renting from cable company, and very happy that I did!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HappyLuddite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having a hard time getting work done, communicating with friends and enjoying entertainment. Then, your https://www.bestbuy.com/site/arris-surfboard-32-x-8-docsis-3-1-cable-modem-white/5839003.p?skuId=5839003 came along. Everything's working like it SHOULD now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid modem for Xfinity wifi. Have gig speeds. works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome modem to get rid of modem rental fees.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Easy to setup. Compact design makes it a great desktop companion.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Modem because of the speed capability of handling upwards of 2 gb performs as expected and then some previous model SB6190 kept dropping internet,constantly had to reboot. would recomend this unit SB8200

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A good Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good upgrade. My download speed went from 100Mbps to over 200Mbps. I was paying my internet provider for more than 100Mbps but I was not getting what I paid for cause my old modem did not support the 200Mbps I now get.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem for Fast Internet Speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A modem will only get you so far for speeds, you also need an ISP (Internet Service Provider) that has the capability to offer you the speeds needed to take advantage with this gear. This modem will allow you to do this. I utilize this with Xfinity's service and it works perfectly giving me the speeds that I pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Cable Modem!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to not only future proof myself for years to come but I didn't want to pay the monthly rental fees Comcast/Xfinity was asking to use their modem. Setup was a breeze and I was up and running at great speeds in no time. It's a little expensive but worth it - go get yourself one of these if you're looking for a good cable modem!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. Just plug it in using the Quick StartGuide. Then, call your cable provider and let them help setting it up. You'll be done in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    DOCSIS 3.1 speeds offered at a small cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers speeds consistent with DOCSIS 3.1, immediate upgrade of service from 150MB/s down to 550MB/s upon installation and configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ARRIS SURboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem is faster than any other modem I have ever had. I am glad I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Brand. Last one i purchased lasted 7 years. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Fast,fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product very fast and smooth great for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem for fast speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic modem that is perfect for those whole need speeds above 500mbps download. Very little hiccups with the modem, I have to restart my router more often than the modem. Get this modem if you need faster speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s really not much to say. It works great. Easy to setup!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    No more disconnecting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is making internet connectivity much better around the house. The previous one continually disconnected, so this one was much needed. It also reaches to our 2nd floor.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast with my provider!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works as expected! Speeds reached what my provider offers right off the bat too!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best exchange I made with other arrius that didn’t have the router. This one have the WiFi and Router portable . It quick, efficient , lightning fast and installment is easy. I love it! Recommend hundred percent to anybody . That want to save money on equipment fee when getting internet service from Comcast or cable services

    I would recommend this to a friend