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Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5290 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 5,290 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best exchange I made with other arrius that didn’t have the router. This one have the WiFi and Router portable . It quick, efficient , lightning fast and installment is easy. I love it! Recommend hundred percent to anybody . That want to save money on equipment fee when getting internet service from Comcast or cable services

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy installation and FAST!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently updated my Comcast subscription and they informed me I would be getting up to 300Mbps. I reset my current network interface, but Speedtest.net would only report a speed of a maximum of 152 Mbps. After speaking with a tech, I purchased this interface. After installing it (and registering it with Comcast), Speedtest.net reported 310 Mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Very fast as well. It works well!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    So-so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the same modem with the newer 3.1 gig speed. Our streaming has been much worse since then. We had also replaced our router. Unsure what the problem is, and am not blaming this modem, but I can’t praise it. Installation was easy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Excellent Modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Fast modem. It was easy to setup and it keeps cool compared to my old surfboard modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great With Spectrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy Smoke, what an upgrade. I had the SB6183 and that was one of the best modems I’ve ever had. I have not had a single hiccup with this change. Trick is when they ask what the modem is tell them another 6183. Don’t elaborate and change the subject.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modem shopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service to check my warranty. This modem works well for a few years. So i keep buying the same brand every time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works as Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does as advertised. Easy to set up and has good speeds

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Works good with Cox and gigablast. Brings in the gigabyte speeds

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great High Speed Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great! Works extremely well with my router and network service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, install. Works well with xfinity. Internet is definitely faster

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement for Cox Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this to replace my Motorola modem that was dropping the internet connection sporadically. This modem was easy to set up with Cox internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Worth all the money for this equipment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting the speed that I had expected. A solid purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Arris Surf modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Fast, high capacity, easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent DOCKSIS 3.1 cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with y new DOCSIS 3.1 Arris Surfboard cable modem. I bought this to use with my new erros6 MESH WiFi router system and I am getting double and sometimes triple the speeds that I got before both Down and UP. This is my third Arris Modem and it works perfect with Xfinity Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing but……

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem . Makes all my wifi devices run the expected internet speed. But it doesnt help pick up speed on my pc . Every time i play mindcraft its still pixelated . I probably gota change out my 3080 to newer model .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris SurfBoard 32 x 8 3.1 Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris Surfboard - I bought the Cable Modem for our home computing needs. We previously had Arris and my husband wanted to use the same brand. He was able to set up and connect our system with little efforts. He was very pleased with the purchase and the service received.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I utilize Midcontinent as my internet provider. This modem works well with Midco, however it did take several minuted before it finally was recognized by their system. Be patient when installing. It is simple to hook up but it make their system up to about 10 minutes to recognize the modem. Otherwise very fast downloads. Happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good modem at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace an older Arris Surf modem (10+ years old) that needed to be compatible with Spectrum. The setup was simple, plug in and connect coax and RJ45 cables. I did have to contact Spectrum to authorize the modem on my account, but the whole process took less than 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does what it should.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new router and this modem about two months ago. This one works very good. I have no complaints.

    I would recommend this to a friend