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Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5290 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 5,290 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Super fast abd reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up abd install and has great performance while being reliable

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Fast modem and easy setup.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very fast modem and setup only took a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product, Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got an Xfinity rep on the phone to let them know I got a new cable modem, it was up and running in no time! Ever since I installed it (1 months ago) my up time has from my ISP has been solid. It may have been my previous router dying, but this modem has been solid. I'm very happy with the value and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed works great and can immediately check the speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy setup, appears to handle max speed from my provider.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can't go wrong with Arris

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my second Arris after the first was electrified by a series of power surges. Performance is top notch and connectivity is a snap. Ditch the cable provider's equipment for better performance and greater reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Low profile wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low profile mode , supports gigabit speeds. Easy install , great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid, all good, fast and easy -------------------

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Cable Modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast!!very reliable!! Very good for streaming 4 k content

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stable and Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a DOCSIS 3.0 modem. I have not noticed a difference in speed 500 MBPS, but there a huge difference in stability! This new modem is much more stable, I have had the internet drop only once and that may have been a provider issue. If you can get it in sale, I would pick it up for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s give excellent speed it’s really good for gamers

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Perfect for Comcast Business Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and have tried all 3 of Comcast’s “built for business” gateways (all of which are awful). There are only a few consumer grade modems that Comcast accepts on business Internet and this is one of them. Install took a few minutes and 10 mins on the phone with Comcast activated my modem. Fast and stable and I get full wire speed (150mbps on my plan) over WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great, reliable and well priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem lasted 3yrs for me and I had the warranty with Best Buy so I upgraded but easy to set up and never had a problem. Just remember to call your provider for the modem info

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first and a bit afraid to own my own modem. But after activating with spectrum customer service I haven’t had any trouble and the connection speed is what I pay for. 1 gig = 1 gig

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cable modem (using with Spectrum)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Arris lasted almost 6 years of continuous Cable Internet use before it finally died. So when it did, i purchased another one. After a brief chat with Spectrum, they added its MAC to my account and i was online like usual. Speeds are slightly above my tier. Great modem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Cable Modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has ease of setup and works great. there are no issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest modem I have ever owned. Great product and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    32x8 DOCSIS 3.1 for 900 Mbps downloads

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - we got this when we upgraded from 120 Mbps Xfinity service to 900 Mbps speeds. This replaced an older ARRIS modem and brought our full speed (either wired or wireless if close to the router) to nearly 900 Mbps download as claimed by Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent product to great speed thats why i bought this brand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say here. Quick plug and play. Speed as is promised.

    I would recommend this to a friend