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Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5290 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 5,290 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No installation problems and works reliably so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A near lightning strike seemed to fry my old modem, so I bought this modem and was up and running again (Comcast) in just a few hours. I never did a careful speed analysis with the old one, so I'm not sure this one is faster, but it seems to be. The bottom line is that it was a no muss, no fuss installation and my internet connection works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glad we updated our system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected. We are pleased with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Super Fast Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speeds at 400 Mbps and easy setup. Faster than any modem I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Handles GB speed flawlessly

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 1GB speed being pumped to this from ISP. It goes from this modem to an Eero mesh device and from there into a Linksys SE3008 switch. Consistently getting 900MB+ speeds and I have many devices pulling on the feed. So, it works as advertised. Got this specifically because it could handle the throughput.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modem review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with Sparklight Internet. I was renting initially and for the price this was a big savings that paid for itself in 3 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product, a total powerhouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works great! A total powerhouse! Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far so great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great since I purchased it. Took it home connected it to xfinity and i haven’t had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Got recommendation for upgrade from Comcast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and seems to handle upgraded speeds

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Its a modem. Speed on xfinity is good. It took a few calls with xfinity and a vist from a technician to get it activated.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Good performance and easy set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set-up and flexible configuration. Very fast speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is perfect for Comcast just like the on the box. I think its works wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Motorola Surfboard gets it done.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I realized my modem was 13 years old, I went online and found what I needed. It pairs well with my Linksys Velop WiFi mesh router and now I have reliable, high speed internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem - word well, good pricing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, increased my download and upload speed! Needed this modem to upgrade to higher speed internet and it’s worked out well! I need to upload high resolution files for work and so far it’s been super fast and just what was needed.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 4 out of 5 stars

    Cheap and Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Connect. Easy to Use. High-Speed Connectivity. Cheap and Best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues as described by other people. Everything is running smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with my Spectrum service, decent speeds for home use!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Modem. Easy Setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this and older versions of the Arris - Surfboard for years and have never had a problem with connections . The ONLY limitations on speed I've had were due to the Providers limitations. For anyone that has a problem with speed , It's on your end and not the Modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great, super fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than advertised. easy install. Looks good

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Definitely gigabit ready

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just upgraded to Xfinity gigabit internet here in the Boston area so when I heard I had to get a Docsis 3.1 modem in order to receive those advertised speeds ,I jumped on here read the reviews and bought it .Best investment I've made in electronics in a while getting 960 Mbps download speeds over here .Happy customer .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does exactly what it needs to do and provides high speeds for Comcast users. 2nd one I've gotten when needed to upgrade for higher speeds and great brand.

    I would recommend this to a friend