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Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5291 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 5,291 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade to my older surfboard, which was limited to 400 mb. With this one I am getting upwards to 900mb and helps with my wireless devices in the house. Only issue was getting reconnected with my internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and faster speeds than my rented modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and no hassle setup, compatible with Xfinity services.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, amazing! Super reliable and super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Got my mobeys worth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. 0 issues. Compatible with my nighthawk

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, compact and user friendly. Keeps everybody connected!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris surfboard

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to install. Works well and good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem...but by now it's probably out of date

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Stop wasting money using the crap modems your cable company RENTS to you. It will pay for itself in one tear. Note that you will need a good splitter to split signal to your cable box and wi-fi router, and it does not support voice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love the new Arris Surfboard cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris Surfboard 32x8 DOCSIS 3.1 Cable Modem I purchased yesterday is just what the doctor ordered. I am replacing a Netgear modem. This baby is fast...really fast. I mean fast. I love it and now it is so good I will likely take it for granted...which is the best review possible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Tons of speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is supposed to do, fast, reliable.######

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Surf Back to the Store

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this product I did not need, because the technician end up having something better and faster. I never got to test this product to see if it was any good. The price was a fair price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router I've purchased. Doesn't lose connection and can connect multiple devices and keep the same speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased my speeds DOCIS 3.1 easy install Xfinity compatable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally I have a fast and reliable modem, that gets the job done, once I set this up with Comcast I was on my way. The only downfall I have with this unit you can only use 1 of the Ethernet ports at a time, even though you have 2 ports in the back of the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great performance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw the difference with regards to speed (I'm using Xfinity at 75Mbps plan), which increased to 150Mpbs! Thank goodness that it's been pretty consistent after using it. Plus, you'll get an extended 2-year warranty after you registered the product on their ARRIS consumer support website

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After debating for quite some time I decided to purchase this modem to improve the speed of my home network. Previous experience with arris modems was good and this one is not the exception. It offer the possibility to have two WiFi routers. Installation was a breeze and the size is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what it is. It isn't fiber so it will have to do but in terms of a 'cable modem' it does what it should and does it better than what any ISP will ever provide you. NEVER rent their crap if you can use your own, NEVER.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great to cut the cord to a rented modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved from a rented modem to this. So far this has worked great and will pay for itself in less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Xfinity and setup was super simple using the online tool. Speeds have been great and I haven’t had any issues after a month of use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem. Come get some.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my cable carrier wanted to charge a monthly fee I bought this since it's compatible with their system. The speed is great as it should be. My download speed is capped by my carrier (Shentel) at 50 megs PS and I'm pulling 50.6. Upload speed is capped at 10 megs PS and I'm pushing 9.7 so yeah, I'm a happy camper.

    I would recommend this to a friend