Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5291 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 5,291 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A nice upgrade!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade and needed since Cox was saying it was “necessary”. Not sure about that but glad I did. Seems to be more stable, with improved speed, for a little bit of a cheaper price tag. It should be able to last until the next “necessary” upgrade. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Speeds. Excellent throughput with many users and streams at the same time. Cox internet.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Connected with Ease

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected easily with my cable-provider (Xfinity) after I determined using an Apple Airport Express was not going to work easily, and chose another route. Straightforward instructions and all needed parts were included (that doesn't always happen).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Everything running at top speed. Saves me over $14 a month that WOW was charging me for using theirs. Should have purchased my own a long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    AWESOME

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant about purchasing this product but after using it im totally sold on it. If you have any doubts about it let me ease your mind .it absolutely fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good modem

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem, does what it needs to do. Why pay monthly to rent, when you can use your own equipment. Cheaper in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am coming from model#SB6190 which is the same manufacturer 1.4gb download speed. When I purchased this new Comcast modem model#SB8200 my download went up tremendously as well as the upload. Example would be that 719 download speed vs 949 dowload speed and my upload speed 6.2 vs 41.12.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to this brand

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hope this has longevity with our mesh system. New to this brand

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works! I was renting one through cable company and this allows me to save on my monthly bill. The modem is compatible with my cable provider so it is a win-win. I would recommend you check with your company before purchasing. I have fast internet so it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for high speed internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Small. Fast. Does every thing it claims to do.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new cable modem to replace our old one phenomenal speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets it Done

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you dont want to rent the cable company's modem... Arris covers all the bases... it does the job and they very rarely fail... if they do its YEARS later.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    No issues with it.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this modem since I bought it. I have it in a relatively open environment so it can breathe and not get overheated.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fast. Use it with local cable provider

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Superior Performance Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded to this modem to take advantage of the DOCSIS 3.1 features as my ISP requires it for the 1 G/bit speeds. After running multiple speed tests at non-peak hours I achieved up to 947 M/bit speeds. Only reasoning for the 4-star rating is the second Ethernet port does not work. If it turns out to be my own fault i'll up the star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Surprise!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised my husband with this, he had it in our cart so I ordered it! He wanted to update internet equipment for gaming and has noticed the improvement he wanted using this modem. We've been buying our own internet equipment for years and this one has been great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good modem I suppose, because I didn't have any internet problems since I got it. I get the same speed as promised by my internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    doing the job

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be doing the job but honestly, I don't know how to evaluate except that I'm getting internet and cable. It's a cheaper solution that getting the cable companies equipment and pay monthly for it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to setup and blazing fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and the speed has been amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my internet so fast. You can't use both ports on it. It allows link aggregation which you can double your link speed to your router but does not function as a router so you can only connect 1 router to your model.

    I would recommend this to a friend