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Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5291 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 5,291 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I’d buy again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for about year without any hiccups. App does what it needs to do and isn’t overly complicated if you know what you are reading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem for Comcast, work from home VPN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Comcast, T-mobile Wi-Fi/Pixel 4g-5a calling, Microsoft Teams, Work VPN, plug and play. We were actually discussing this modem in our standup, what to recommend to non tech users to help with Microsoft Team call quality, this modem got my vote.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Modem Best Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched cable companies and decided to buy my own equipment. My internet has never been faster and going 3 weeks strong with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and Net Gear collaborated and we surpassed the expectations I hear the aris is a combination modem and router which makes it super fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great compact modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with xfinity services and paired with an eero pro 6, my experience using the internet has been great! The modem is easy to install, just plug and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With DOCS 3.1 it’s a great value purchase to keep the internet running smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace the one Spectrum installed, and the internet seems to be working better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Good Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. This device easily handles Comcast gigabit downloads.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement modem for my Spectrum internet. It works really well with my Eero mesh system.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ARRIS - SURFboard 32 x 8 DOCSIS 3.1 Cable Modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris Surfboard cable modem we purchase from Best Buy has provided us with fast and dependable internet and WiFi when connected to our router. We've used Arris products for many years, and this cable modem continues to impress us with their products.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    ARRIS is the modem to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mo.dem. little issue connecting to COX but easy fix. called in, gave Sir # and model #l Hooked up immediately. have used one for couple years. New one was a simple set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surfboard is still my go to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a surfboard for years, but needed to upgrade. So far this has been perfect just like the older model.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, effective and easy setup. Fixed my slow internet speeds and is good for up to 10gb speeds so good for another 10 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great modem easy read-hookup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this about 30 days and so far so good; Working well.easy hook-up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Hyper Speed 1 Gigabit for Bufferless Streaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this Modem for 1 Gig capability and changed cable package to the 1 gig unlimited data package for 1/2 the price of my 300 MB package. No more data overruns or buffering when streaming 4K. Paired this baby with the Linksys Velop Mesh router for superspeed surfing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DOCSIS 3.1

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so much better than the trash the providers give you. Highly recommend this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 4 out of 5 stars

    Does its job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. Works well and easy to set up on xfinity

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Blazing internet speeds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure it’s still a cable modem, but it works with Comcast seamlessly. Plug it in and let it talk to your ISP. You should be up and running in no time. Provides great internet speeds and is rock solid on pumping out any cable speeds you’ll ever need.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, compatible with isp, 400mbps consistent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is highly recommended product works amazing and set is is really really easy .

    I would recommend this to a friend