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Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5291 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 5,291 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Piece of electronics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, great piece of tech! Should Do great things for your network too! It’s small footprint, cute little lights, And just works away ALL THE TIME. My previous model intermittently Would stop working...just working, working, and working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice product and works very well. i like this. with the price this is good one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem, no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Modem from BestBuy and was originally having some internet issues with it but then it turned out to be an issue with the Coaxial Cable from our internet provider. Overall, pretty solid modem with great internet speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvement in my WiFi Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we had 3 or more devices using our Netgear 5Ghz unit their individual speed was dramatically reduced and would lose connection. With this Arris unit we are not having problems with slowing down or dropping off when we have 3-4 devices on our WIFI (TV Streaming, laptop, PC, and Smartphone).

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Simple upgrade to take advantage of speed boost.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my older Motorola DOCSYS 3.0 cable modem to take advantage of a speed boost on Xfinity. Removed the Motorola, connected the Arris, called Comcast, and in 10 minutes was up and running. Couldn't be easier.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Satisfy customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent product. My Internet speed is faster than ever before before. I would recommend this product to my friends the next time they want to receive better Internet service in there home. I am very satisfied .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem, very reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Arris modem. My 1st one went bad and they replaced it for me no problem. My second was burned up by lightning strike and now this one is wonderful. Plenty of band width & speed and I love having 2 ports on this one. It's like having 2 modems.....really nice!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Quick Speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize that a modem can limit your internet speed. Buying this device to future proof was a investment I am glad I did. With 30+ devices continually connected (smart devices, computers, phones, etc) this modem doesn't skip a beat.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cranks out 1.1 gbps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little bad boy cranks out 1.1 gbps when wired in. We have around 25-30 devices connected on our home network (smart home) at all times and using this modem combined with our google wifi gives us a solid connection via wifi around our house. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    32x8 Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet speed with new modem significantly improved with my provider. Initial speed test 197 M/sec, previous about 100 meg. Paying for 200 meg connection

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit paying rent on a Comcast modem. This device is a docsis 3.1 device it will handle speeds up to 1Gb. My service is only 350/30 but this doesn't even break a sweat. After installation call Comcast support and they will connect to it. After that you can forget about it . Yes it's that simple.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for more than a year and it works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's super dumb to have to have a router and a modem. Didnt realize you needed both. I'm sure it works fine but I didnt want the hassle of getting ANOTHER 150 dollar piece of equipment that I would use for 3 years and need another.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Definitely getting faster internet speeds at home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely helped speed up my home internet! Easy setup. Don't forget to call your Internet Service Provider to complete the setup procedure.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install. Great support. Significantly higher speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. No issues and have had it for a month or so. If you aren’t sure the right modem for you, this is likely going to handle whatever you throw at it. Reminder though, you’ll need a wireless router separately if buying this model. Likely better that way anyways!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Cable company recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came recommended by my cable company. Was priced right and easy to set up. User manual was a bit lacking in information.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Router small but beasts in it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my enternet provider having 300mb this router can keep up with multiple streams and gaming devices no complaints here

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cant go wrong!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modern by far had impressed me with the speeds that it can output, but of course your service provider has to have the capability of outputting 1gb of data which RCN in my favor is doing it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been having internet speed issues and had bought this one off an employee recommendation and I haven’t had any issues since with the internet or having poor connection

    I would recommend this to a friend