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Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5291 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 5,291 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been having internet speed issues and had bought this one off an employee recommendation and I haven’t had any issues since with the internet or having poor connection

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    way better than renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was renting the local cable co. modem for 10/mo., and not getting the advertised speeds. Once I installed this modem, i noticed an immediate increase in performance...not the max advertised speed but significantly better than the rental modem. Arris is by far the best modem to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The cable modem for Gigablast by Cox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you just want a cable modem without a lot of fluff, but one that can handle the Cox Gigablast task at hand, this is surely the cable modem for you.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent, fast and reliable!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always preferred buying my own cable modem versus renting from my internet providers as I know what I am getting and don't have to pay a monthly rental fee. This cable modem has been reliable for 2 years now and fast. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T b set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I was paying $300 a year Renting A box. Now I'm saving that. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great speeds, smart purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this router to replace the one I was leasing from Comcast. My old router kept losing connections and i had to pay the monthly lease fee to Xfinity. With this router my connection has been solid and no more lease fees! I have a gig plan with Xfinity and this router has been over 800MBs every time I have checked it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New modern

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had replace meet requirements was easy to set wish was black but the white fine

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great. Easy to install.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to upgrade because the old one was out of date. This one was easy to install and works like a charm. I honestly can't see that it is as much faster as advertised, but that may also be due to the bandwidth coming into the house from my provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, compatible with my Astound/Wave broadband and worked right away. Nice to get rid of the ever rising cost of Astound provided modem every month!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Kids are happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems kids aren't crying so it must be good with they're gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Why rent when you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the cost of what Xfinity was charging to rent their modem, you can buy this. It’ll pay for itself after some time and you get fast reliable speed. I upgraded from another Surfboard that was slower. Glad I picked this one and hopefully future proof myself for a couple of years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no configuration for the product. It is plug and play. I had everything ready for the installer when he came to install the drop to my home. If the drop from Comcast had been there, a self install with the SURFboard would have gone with no problem!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from Surfboard DOCIS 3.0 to DOCIS 3.1. What a difference, super fast and smooth. Should of upgraded sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My Surfboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked very well for my computer set-up and internet. The speed is what I needed for what I use the computer for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much faster than my previous version, .... Slim....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem replaced my old SB6141 which died after 6 or 7 years of continues use with little to no issues. I hope this one would last as the old one. I've had it for a few weeks now and I still have not had any issues what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Surfboard modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a good modem, especially for the price. Speed is great for it value. Had some issues getting it connected to router but after it was up and going we haven’t had an issue since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these in different locations. This cable modem works great. O issues and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent router, easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent high speed router and very easy to install. Works well with Mediacom 1G internet service and is well worth the money to avoid the perpetual $12 rental fee for the Mediacom unit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    FAST

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best reviewed modems out there for high speed internet. Haven't had any issues with it. Only downside is that you cannot turn off the blue lights like you could in previous versions. So if you have this in a bedroom, it'll be bright.

    I would recommend this to a friend