Customer Ratings & Reviews

So based on other reviews and what little time I had with this, I'd say it's a great deal. My goal was to break away from the rented modem/router, so I bought this and a separate Linksys router. However, Cox won't to let me use this because I have a "wireless" cable box. To use this modem, they were asking me to change my TV plan and get a hard wired cable box. Which seemed like way more of a headache than what is necessary. This modem is listed on their website as compatible, without mentioning the cable box caveat. So technically, I didn't really get to use this and had to return it, but I don't think Cox's dumbness constitutes for a bad review of this modem.

Great! Never has to be reset or anything wrong. Get the doxxis 3.1 is the current standard. Anything less isn’t worth it.

Great new router. This replace my last router which long overdue. It was simple to connect to my provider. I was up and running in about 5 minutes. Made simple and easy.

Saved our Internet. The replaced unit served its time. Over 10+ years. Solar is having a problem. But hope to resolve soon!

Literally the best decision I’ve made! Easy to setup with Comcast, they just add the MAC address to your account and that’s it!! Over a two year period they charge $350! The modem cost $150. No brainer, never rent a modem from your ISP again

Working great with no issues. Replaced the SB6183 with this SB8200 and were glad we upgraded

I was having numerous drop outs with my previous 3.0 modem but with the Arris 3.1 the connection is rock solid with great speed.

This modem let me keep my high speed internet while giving me complete autonomy over my wireless network. This is connected to a TP-Link Archer AX6000

These Arris modems work well until they don’t. This the second one I’ve owned and I’m averaging about a year and nine months before they start dropping the internet connection. Rebooting them gives you anywhere from a few minutes to a few hours before it drops again. This one has started the issue now, so I’ll be replacing it. I know these modems have a shelf life, but the Arris line has been the worst I’ve ever used. I’ll be going to another brand name with the replacement. No more Arris modems for me.

Great modem for seamless connectivity within your house

Easy to set up and use. Needed the high bandwidth and don't like to pay monthly for the one provided by Spectrum.

Since I installed I did not have any issue. I had the ARRIS db6241 before and with that modem I observed some cutoffs or loss of connections occasionally. So, this modem is awesome and scalable for planes above 300 mbps coming in the future

This product for internet is amazing. I got it originally for an older house but bought a new one because I let my roommate keep the other for the old house. Anyways amazing for getting reliable internet in the house.

Good speed, awesome customer service, great price, had issue after 1.5 month but Arris took care of it right away, Comparing the Arris to the Netgear modem, there really doesn't seem to be a difference. Both are 3.1 spec systems that go over 600 Mbps. I would recommend this instead of renting from Comcast

This seems to be working so far and I feel it works well for the best priced modem.

Great product and works as advertised! You'll save at least $120 a year by providing your own modem and you'll receive better download speeds in the process due to the extra downstream channels that are provided.

I bought this to upgrade a friend from using a rented unit from Cox Communications. It worked great. is faster, and now they won't keep on paying a rental fee - they had paid on their current one for 2 years and that ended up being much more than just buying one originally.

Great buy. I have a gigablast speed and I am maintaining that speed on LAN. I have to upgrade to Doc 3.1. I have arris on my old Arris and trusted this brand so when I upgraded my device I just buy the same brand.

Very fast and reliable modem. In 10 months time you will have paid off the purchase of this modem since you won't have to rent from your ISP.

This SB8200 replaces an SB6190 that was intermittently losing sync after three years of good service then finally required frequent power-cycling to keep it online. The new SB8200 activated on Comcast's network without any issues and appears to be solid.