Customer Ratings & Reviews

Works just as it’s supposed to! Had no problem setting up with my ISP (Spectrum) and looking forward to being my own troubleshooter instead of relying on delayed repair people. I recommend!

I had a Motorola 6580 when I increased my speed on my IP and the old modem couldn’t handle speeds above 250. This modem is still in the same class as the old one. It fits the bill for my needs. It will handle speeds up to 10 GB for future upgrade.

The router is extremely quick and capable of handling extreme speeds, problem is here in Austin, all of the cable service providers upload is rediculously slow, 25MB why bother spending the money when they give you one for free.

Modem has been great since purchase, my brother now uses wirh 0 issues vs the few netgear ones he had and all have broken

This modem is everything I expected it to be, performance wise. Due to its large throughput, it actually increased my speed. The only negative comment I have to say is I wish it would be noted somewhere prior to purchase, that you have to have two separate IP addresses in order to use both Ethernet ports, one address for each port. At my time of purchasing this modem, I was under the impression I could use both Ethernet jacks at the same time but that's not the case.

Easy setup with Comcast service. Works great with Google Wifi. Speed test shows 980 mbps on wired connection and about 450 wireless.

Got this because I upgraded to 1 gig service worked great for a week got really fast speed for awhile now cable company says they need to run new lines to get my speed back so I’ll see once they have completed the work if I get those really fast downloads again

This product Works well. It is very easy to set up.

Returning as no longer needed. I purchased because it had a singular focus and was not trying to be everything to everyone. I would purchase again if I need a coax modem not a firewall, wireless AP, or router, just a great coax modem.

Didn’t get better speeds than I pay for but it is rock solid reliable. Haven’t had an issue yet and look forward to hopefully not having to replace it for a long time.

Great modem. Preforms exactly like it should. What else can you say about a modem? Hook it up, call your ISP so they can register it in their system, and youre up and going.

Yea this is a great modem. However, to get your faster speeds, my son had told me he had to turn off the “traffic meter” on our router, so if you are not getting the speed you pay for look into doing that.

After years of renting a modem from the cable company, we took the plunge and bought a modem and router. What a world of difference it makes! We are actually getting the speed we are paying for. This in combination with the erro One router is perfect for our needs.

Works great with Sparklight, connected to a google wifi router

This is a very efficient and powerful wifi but it needs a router for it to work. It works with any good router.

Needed to upgrade to ISP supported device, and streaming services kept dropping. My only issue is that I keep losing internet connection for TV, yet I'm still connected on computer. Quick on/off fixes, but a bit annoying.

This is the best you can buy when it comes to cable modems. Buyer beware: This is not a cable modem with built in router. This is only a cable modem. You will still need a router to get WiFi. Overall, this is the best of the best.

I upgraded to this modem from a previous Arris modem that was two years old. I don’t have anything special to write other than it works & it works well. Recommended.

I've always used Surfboard modems for last 15 years, this is my 3rd one. Upgraded to 3.1 docsis so I could upgrade my internet tier, prior SB6190 was still working when I upgraded to the SB8200. This new SB8200 stopped connecting to the internet in less than 1 month, all lights/status indicated all was normal, resets and direct ethernet connection non-functioning. Cox rep came out to check and determined the modem was no longer functioning and we reconnected my old modem. I'm on phone now with Arris due to 2yr warranty and they're being difficult in replacing this modem so I may see if Best Buy will refund me so I may order another SB8200.

The product worked great happy service person showwhere it was nice guy