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Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5291 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 5,291 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good buy and is working very good.No problem setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cajun Duo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and reasonably priced. Like our hometown Best Buy Store Near our homr and friendly and professional personnel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, even for the technically challenged. We had a modem that was over 5 years old that was starting to slow down. Had no idea that a simple modem could make such a big difference

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 3.1 docsis modem in conjunction with the nighthawk router are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ARRIS SURFboard Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great at a very good price, it's as fast as the sales guy said it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this product instead of paying Spectrum monthly. This is a absolutely a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to gig speed internet so I needed a new modem. Bought this because I hate netgear products. works well and have had zero issues using it with eero pro 6 setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router and easy to setup for someone with little technology experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having trouble with internet. No more, this item really made a difference

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job this is my 2nd 1 last 1 got fried so id still use the older model

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Why Rent from Your Provider?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Readily provisioned by my local ISP. If this lasts half as long as my Netgear (which went bad after 9 years or so) I'll be very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Frustrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is good, but more than I need. This was the only one they had to replace my defective one and I was forced to pay the difference. Very frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better quality than Xfinity's modem

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have paid for Xfinity's modem/routers for years and I always seem to have issues with speed. I finally decided to purchase my own modem and stop paying monthly rental fees on a fancy looking paperweight. I have had this modem for almost a year and I have never had a single issue. My connection is always strong and my service never goes out unless there is a service issue in the area. I highly recommend this for anyone trying to cut the monthly cost of their cable bill.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its nice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome and i dont have to pay the tyrannt known as comcast a rental fee for THEIR equipment!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, reboots quickly when needed. I get the maximum download speed that I subscribe to, so I'm very happy with that. I like that it has two ethernet ports in the back. Great product, I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I needed this for Xfinity 1 gig service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this to work with the Xfinity 1 gig service. A bit expensive. It seems to work ok, but I am not yet getting the download speed that Xfinity reported is being provided to the unit. I still need to play with it and the Orbis that it is connected to. I think that it is probably a networking issue rather than an Arris issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just quietly does its job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No more rebooting every other day. Bought a second one for my daughters place.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a DSL modem to this Cable modem. Aside from the much faster download and upload speeds this modem has lived up to the reviews. Flawless recieving and transfer to the router. Arris is I imagine one of the best out there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up! Works great! No issues as of now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better, faster, stronger...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a cable modem, it works, um not sure what else to review. Setup was easy with cox cable, DOCSIS 3.1 allowed me to get faster speeds when I upgraded my internet service.

    I would recommend this to a friend