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Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5291 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 5,291 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Arris Surfboard, when the latest DOCIS comes out.. if ever there was an issue, it has always been the provider...I know..hard to believe right.. Great Product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Basic but good.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it do. Works like a champ. Xfinity will still waste your time and still try to reset it though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to connect and works just fine. Be sure to contact your cable provider in advance.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Compatible with COX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and is compatible with my COX service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arris has a great reputation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used two Arris modems in the past. Both were replaced because of failures, but not before several years of use. Wanted to upgrade to a DOCSIS 3.1 so Arris was my first choice. I was surprised that the power cord and adapter has been shortened since my last Arris purchase. About 10 inches shorter.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It works for its intended purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently subscribed with 150/20 and this modem is handling that just fine. In fact, since most devices are WiFi, the available throughput to any one device is a portion of that. I would have preferred this be available in black.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great deal, had lots of reward points

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my problem, my internet goes shutting down intermediary, so I replaced my wifi, that was not the issue then replaced my modem, bingo

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for 1 gigabit internet. Easy setup and flawless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like any piece of electronics it's hard to say if this will stand the test of time but so far so good. I am using this with a new mediacom service and the technician that did the install didn't have any problems getting it to work correctly. The only problem I have had with it is that anytime I make a router change, I have to reboot the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works really well with Comcast. Easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good so far but I'm still testing the speed. I hope it will provide the Internet speed provided by my ISP.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works with Optimum!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, saved me money on a monthly charge from my internet provider for their modem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS SB8200

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. Work terrific for the job we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris-Surfboard upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of my old Quest Modem and slow internet. Now switching to Arris-Surfboard modem my internet is preforming like it should. No dead spots in my 2600 ft house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    FAST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a 8 year old modem. All I could saw is wow after running a speed test. You won't regret buying this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Arris surfboad that was DOCSIS 3.0 and this one is faster. plus you can get 1gb service where the other one was 240mb. this modem a loud me to upgrade my service to 1gb service.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. Just plugged in, contacted my internet provider, face them the MAC address and was up and running in less than 10 minutes. I waited in hold longer than it was to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately resolved my connection issue. My previous modem was very outdated.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Simple and quick!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxed it and plugged it in to cable and a PC. Called Mediacom and they provisioned it in less than 10 minutes. Connected it to my router and all my devices were online.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster Internet Speeds!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for my 2,000 sqft house connected to an ASUS Router. Internet speeds are considerably better. This modem is the sweet spot of advanced but not too advanced.

    I would recommend this to a friend