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Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5291 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 5,291 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Stop renting your cable modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need gigabit speeds, this modem will do the trick. Stop wasting money renting one and get your own. This will last a while until the next gen of speeds is available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and overall ease to use no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works great. The first on was a DUD ISP could not activate. Return and exchange was great. The second one activated and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity was yelling at me to upgrade my modem so I could get max benefit from my cable internet service. So I did, and I outdid them one - this modem has DOCSYS 3.1 capability, and so far, Xfinity does not, so I am ahead of them by 0.1 versions!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough to set up, but you may need to call your service provider and register the modem’s MAC address with them. I was able to use my provider’s app and get it registered fairly quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because the one supplied by my ISP had issues with dropping the connection. I can say that this modem has not dropped it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great replacement to the standard modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to replace my $12 month rental from the cable company. You will need a wireless router in addition. Set up is fairly easy but you will need to find the specific instructions from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris Surfboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Arris Surfboard with this DOCSIS 3.1 model in order to get even faster Internet. The old 3.0 worked fine, but I wanted the fastest and needed a 3.1 to work with Cox Gigablast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ideal setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this replacing an old one. It was super easy to setup and has been running great for about a month with no concerns

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended to me by Best Buy sales person and we bought it and installed it , this was replacing cox modem. Do far so good. I do recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Go Speed Racer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this modem to replace the Xfinity Modem that we rent. Our internet speed has jumped up significantly, which has really helped since my husband and I have started to play mmorpgs again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a better modem for all the stuff i have. No issues any more great modem for the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality and great speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our modem died so we had to replace it. We have had luck with Arris, so we bought a faster model. Been pleased so far with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Contact Your Service Provider First

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have Xfinity like I do, you need to activate or get the modem approved on the website or call in order for your internet service to work. I didn't do that prior which added a lot of wait and unnecessary trouble shooting. Other than that, it's a smooth operating system and no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Replace that expensive cable modem monthly fee

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after i upgraded my cable to 1 Gb service. My old cable modem could not get above 300Mb. This modem is great but i have a separate router and wifi. This does not have built in router or wifi but us a great device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Modem for the Price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit in Denver Colorado for Comcast 1 gig service hence replaced an older model by the same brand which still works btw. Been using this unit without issues.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple annd great modem that almost anyone could install for themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super easy to set up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an incredibly quick and painless transition from our old one to this one. Within just a matter of minutes we had our much more improved Wi-Fi running! Now teaching from home will be easier!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Top of the Line Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you are getting into high speed internet of 500 to 1GB or more. Works great with Xfinity and WOW, and is very stable so far. I have it hooked up with a Netgear Orbi router and all is good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stop paying the cable company!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is perfect, and haven’t had any connection issues. Have one for my home and my office, and they are very reliable! Happy to start saving after about a year as opposed to renting a modem from the cable company!

    I would recommend this to a friend