Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5291 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 5,291 reviews
  • Rated 5 out of 5 stars

    Good high speed modem, but it needs "feet"

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Docsis 3.0 surfboard modem that i had for years fried on Christmas eve. Thankfully, i was able to run to BestBuy and get in and out on Christmas Eve to replace it. My only complaint with this model is that there are no "feet" to stabilize it, given the venting on the long sides, i don't want to have it laying down. My cats knock it over all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Doubled my speed after replacing an old router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgraded my internet connevtion

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my internet connection with Cox and they gave me the option to buy my own cable modem instead of renting from them, this is the one they recommended. Great deal at BestBuy saving me money on the rental.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use! Highly recommend. Don’t waste time one the other ones out there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price. Setup wasn't working at first and had to call support for them to do something on their end. After that it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy peasy big speeds

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to avoid paying Comcast fees for the rest of your life. Running well after almost a year, just make sure to allow it to breathe (as you should all electronics).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cox cable replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my Cox communications modem it worked excellent and has the docs 3.1 So you are able to get the higher speeds

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Wasn't getting speeds paid for with older modem. This one increased upload from 10 to 50. Download speeds are only marginally better. Thinking router is now the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great replacement for XFINITY modem.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install in no time. Comcast person was very familiar with device and made the transition so much easier. After installation, provided equal to or better than previous Xfinity modem. Did already have wireless devices from Best Buy that provided great coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely recommend

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome performance better than expected multiple devices all clock at over 1 GB simultaneously A+++

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modem and excellent Price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best modem we have purchased so far. We have had a few modems over the years but, this is the definitely the best we have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cord Cutters Best Friend!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently cut the cord, and switched from all Comcast supplied equipment, including the cable modem/gateway. I wanted to make sure I got a unit that could handle the gig speed tier bandwidth I was paying for, and this unit definitely delivers on that requirement. Just a quick word about the 2 ports in the back. They are intended for separate addresses, so unless you have two discreet addresses coming from Comcast, don't use the 2nd port. Use one, or the other, or you will find the two connected devices fighting for the same single IP addresses that you typically get.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good modem, good price, a kids monthly rental fee.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked right out of the box. Had a short conversation with a Comcast tech and while she was gathering information, it self intialized been working smoothly ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the SURFboard 6141 to this model to obtain faster speeds. This modem works great, upgraded to the gigabyte plan with Comcast Xfinity and Speedtest show I’m able to obtain speeds around 940mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris Surfboard SB8200

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned the modem for a few months now. Definitely holds the download speed I pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great. Was easy to set up

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. Was easy to set up. Works with STRATUSIQ / Falcon Broadband. Bought it on sell. It had more features then Higher priced modems. Can accommodate up to 10Gbit speed from an ISP. FUTURE PROOF.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my 1gb service with Mediacom. I tried a few other modems and this is the best one out there so far and is very reliable. I haven't had to reset it for a few months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Economical

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good for a few years but eventually caused problems. A good low budget device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ez set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and it works great with Comcast cable. They have direction with it you don't even have to call the cable company. You can do right on line and do it. About 5 minutes and your done love that part.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    No issues, simple and works well!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Paired with an OpenWRT router. Easy to setup, took quite a while though, and has to reboot twice.

    I would recommend this to a friend