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Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5293 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 5,293 reviews
  • Rated 4 out of 5 stars

    Economical

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good for a few years but eventually caused problems. A good low budget device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    No issues, simple and works well!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Paired with an OpenWRT router. Easy to setup, took quite a while though, and has to reboot twice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    New modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older model having connection issues, went with this model in case I wanted increased speed in the future. Happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Compatible with Cox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to avoid renting one from Cox. Works well and compatible as advertised. I use it with the Eero system to have reliable WiFi throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X-finity modem stopped working so I bought this. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Interfaces Well with Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product strong signal interfaced well with current system.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and stable operation, fast speeds. Worst part is registering it with our cable provider but once that's done its pretty bulletproof

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. No issues whatsoever.Had no problem connecting to internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice, speeds are crazy with a 1G plan from spectrum .!.!.!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable company upgraded my service, needed a new Cable Modem, I picked the ARRIS SURFBOARD 32x8 DOCSIS 3.1 CABLE MODEM. It works great happy with the performance and happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older model Arris and upgraded to this model and couldn't be happier. It has increased both download and upload speeds and added a huge boost while gaming online with both PC and Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't pay those rental fee's

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, ISP was going to charge me $15/month to rent theirs. This will pay for itself in a year even with the 2 year geek squad protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem reliable and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem because I have gigabit service. My provider said that the fastest speed I would be able to get is 970 MBS. Well I've been getting up to 1270 MBS Wi-Fi devices. This is a wonderful modem I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Didn't last long

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a while, but it runs super hot and had to be rebooted often. It connected to Xfinity seamlessly and was easy to setup. I just replaced it in December 2020, so not a good value imo.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GigaBlast!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem as a requirement for GigaBlast internet service. I have my own wireless system, so I didn't need a wireless modem. This modem does exactly as it is designed. I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable. Our wifi is more faster than ever

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to set up. Calling & waiting on the phone to talk to the internet provider took the longest time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Major Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new modem to make the most of a new router. So far everything clicks.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade and fast speeds.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great modem allowing for blazing speeds. Meets all new internet speeds as 3.0 is on the way out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good and reasonably priced, works well with the eero mesh routers

    I would recommend this to a friend