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Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5293 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 5,293 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modem, Great Price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect modem at the perfect price for our needs. We researched long and hard before deciding on this one and we couldn’t be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid DOCSIS 3.1 Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an ARRIS SB6121, a solid modem! This is the same foorprint as the SB6121 and easy to transition to with the same status LEDs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surf medem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased from Amazon for the Arris combine wifi and modem. Tried install but Cox said it wasn't compatible with the company policy since it was for the business. Was very upset that I had to run to the bestbuy and purchased separate modem & wifi. Bestbuy customer service was great and I was somewhat relived since they were letting me know what is the best product to recommend and plus their own opinion from their own purchase. I am much relived, everything worked out great Ended up return Amazon purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just connected this last night and now my internet coming in is 2x faster. I had to call my internet company to give them them the MAC #. Once I did that it increase 2fold.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gig Speed Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great High Speed modem. Replaced a another modem that was replaced because of size of house issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router does as is expected. The relatively low price for this particular router makes this product a very good deal. The design and color selection of the lights are appealing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Short owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed my own box for my internet but it was the wrong one so I returned it. But for the time I had it, it was nice. It’s not too big, I wanted to keep it but had no need for it. It was easy to use just follow the instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT DEVICE!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a a few Arris products and have always been satisfied with them. This is another product that has been trouble free and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris top of line Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this modem its an upgrade to an earlier model I have It works well and speed has increased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for the price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had the 3.0 version and felt it was time to upgrade my home network. Great modem for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem, easy installation

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto makes the best wifi receivers in the Biz. unit has all the features one needs. Integrates with Comcast with easy. 3.1 DOCSIS for true 1 gig comcast (avg. 950Mbs).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compatibility issue with Netgear Nighthawk router.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this cable modem for a new Xfinity installation. The product functioned well when either one of the two 1Gb Ethernet cable ports were used to connect a laptop computer. When a Netgear Nighthawk AC1900 router was connected, none of the associated WiFi devices could connect to the Internet. The problem was resolved by installing a Netgear 1Gbx5 port switch between the ARRIS SURFboard modem and Netgear Nighthawk router. It is not clear whether this is a compatibility issue inherent in the ARRIS modem or the Netgear router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast, a good up grade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, bought this with the erro+6 and glad I did they work well together.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than renting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer my own networking gear as opposed to renting from the provider. This works for my current 1gb wired speed and allows for increases without the need to replace. You cant go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my Xfinity modem. Also bought the Eero mesh system. All work well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Nice modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connection and set up is a breeze, has been using for 6 months and no issues, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 1 out of 5 stars

    Died after 2 years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when it worked it worked well , I ran this 24-7 for 2 years . it was fast and reliable then out of the blue it just dies would not connect I had to replace it . MY last Arris modem I will ever buy replaced it with a Hitron model CODA56 search for this on google much better modem and much cheeper that is compatible with comcast and has a 2.5 Gig Ethernet port

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ARRIS Modem - Postive Feedback

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set-up; Patrick sales member gave me advice on which modem would well with my needs, and this modem does.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked perfectly for the last 8 months or so since we bought it. It came highly recommended by our IT department at work for working at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review ARRIS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and the product works as advertised.

    I would recommend this to a friend