Customer Ratings & Reviews

Dear Customer,

Thank you for your feedback about the Blink Outdoor 4 camera system. I want to clarify that the Blink system actually comes with free basic features with no additional charges required:

Live view
Motion alerts
Two-way audio
Local storage with included Sync Module

While there is an optional Blink subscription plan for extended features, it's not required for basic security functions. Since you mentioned not trying the cameras, we encourage you to:

Test the free features first
Contact our support team for setup help
Return within the return window if still not satisfied

We want you to get the most value from your purchase without unexpected costs.

Diana,

Thank you for sharing your detailed feedback about the Blink Outdoor 4 camera system. I'm sorry to hear that you're experiencing issues with battery life and live feed performance.

Regarding battery life, here are some tips that might help extend it:

Adjust motion sensitivity settings
Reduce clip length
Adjust camera placement to minimize false triggers
Use "Activity Zones" to focus only on important areas

For the live feed freezing issue, this could be related to:

WiFi signal strength
Internet connection speed
Camera placement

If you'd like to troubleshoot these issues, our technical support team can help optimize your settings. Please contact Blink Support at 1-833-446-5465

Good Morning -user818380,

I'm sorry to hear you're having connectivity issues with your Blink Outdoor 4 cameras. Since these cameras typically have a straightforward setup process, it would be helpful to try some basic troubleshooting steps:

Make sure your WiFi network is 2.4GHz (Blink cameras don't support 5GHz networks)
Check that your Sync Module is properly connected first
Position the cameras closer to your router/Sync Module during initial setup
Try resetting the Sync Module and cameras

If you're still experiencing problems our customer support team is available 24/7 to assist you. you can reach them at 1 888-280-4331.
Thanks for your feedback, it helps improve our products for all our customers.

Hi Ruby, I’m sorry for any confusion around viewing footage with your Blink Outdoor 4 system. A Blink subscription plan is required to store and access recorded video clips in the cloud, which is standard across most smart home security brands. You can, however, use a Sync Module 2 with a USB drive to store clips locally without a monthly fee. For more details or help setting this up, I recommend contacting Blink Customer Support at 1-833-392-5465. We appreciate your feedback and hope you have a great day!

Thank you for your feedback, RonO. We're sorry to hear that the Blink Outdoor 4's range didn't meet your expectations or match what was communicated by the sales associate. The effective range can vary depending on several factors including obstacles and interference. We'd be happy to help you optimize your camera placement, You can contact our customer support team 24/7 at 1 888 280-4331 for assistance.

Dear MarkE,

Thank you for your feedback. While the Blink Outdoor 4 doesn't have a direct memory card slot in the camera itself, it does offer local storage through the included Sync Module Core, which has a USB port for connecting an external USB drive. This allows you to store your recordings locally without requiring a subscription.

If you need help setting up local storage with a USB drive, our support team would be happy to assist you at 1-888-280-4331

Hello, MarizaM. Thank you for taking the time to leave a review on the Blink Outdoor 4 Wireless Camera System. I am sorry to hear about the experience you are having with the device. I recommend contacting Blink Customer Support, as they can help with any questions about the device or how the system operates. You can reach Blink Customer Support at 1-833-392-5465. Thank you again, have a great day!

Dear StevenH,

Thank you for sharing your experience with the Blink Outdoor 4 camera system. We're sorry to hear that your camera failed after one year of use. While it's good to know the battery performance meets expectations, the early device failure you experienced is concerning and not up to our quality standards.

Thank you for your feedback GholamhosseinR.

Hi Globug,
Thank you for taking the time to share your feedback about the Blink Outdoor 4. We're sorry to hear you had a frustrating experience with the mounting parts. Your concerns about sturdiness and adjustability are important, and we're always working to improve based on customer input. If you're open to it, our support team would love the opportunity to help troubleshoot or explore replacement options to ensure you get the most out of your Blink Outdoor 4. Please feel free to reach out at 1-833-392-5465. Thank you again and have a good day!

Hello KKish! Thank you so much for your review and feedback of your experience with your Blink Outdoor cameras! I am so sorry to hear that you are having trouble with them and had to replace the batteries so soon in one of them. There are some settings that you could adjust to lengthen your battery life, especially if you are receiving numerous motion alerts. If you go into your Device Settings in the Blink smartphone app, and then go to Motion Settings, you can adjust the Sensitivity, Zones, or Retrigger Time which could all significantly change your battery life. You should get anywhere from a year to two years out of the life of the lithium-ion AA batteries under normal settings and usage, but this can be affected by network strength, heavy traffic, and numerous motion alerts and recordings. We would still love the opportunity to troubleshoot further with you so that we can possibly resolve your issues and improve your experience with your cameras. I would advise reaching directly out to us at Blink Customer Support through the Hep Menu in your Blink app. There is a Contact Us link that will take you to the ways to reach us. I hope this gets you the assistance you need and thank you again for your time! Have a great day!

Dear MarlaG,

Thank you for taking the time to share your feedback about your Blink Outdoor cameras. I'm sorry to hear you're experiencing issues with motion detection and clip management.

For the motion detection concerns, you may be able to improve performance by:

Adjusting the motion sensitivity settings in your Blink app
Ensuring your cameras have strong WiFi connection
Checking that the camera positioning avoids areas with moving trees/plants

Regarding clip management, the Blink app allows you to:

Filter clips by date and camera
Select multiple clips at once for batch deletion
Download important clips to your device for safekeeping

We appreciate your feedback as it helps us improve our products and services.

Thank you for your feedback FjCV!