Customer Ratings & Reviews
- Model:
- 010-01678-0B
- |
- SKU:
- 5715643
Customer reviews
Rating 4.4 out of 5 stars with 2447 reviews
(2,447 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Drive 51 LM 5" GPS's ease of use, accurate GPS navigation, and lifetime map updates. Many appreciate the clear screen and its helpful features, while some experienced issues with battery life and occasional power problems. Positive feedback frequently highlighted the device's intuitive interface and precise route guidance. However, a few users reported difficulties with the device's power functionality.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
cars have unit now so dont really need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cars have units now so dont need but overall has a map which is accurate
I would recommend this to a friend- Cons mentioned:Power
Rated 2 out of 5 stars
It broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wouldn't turn on after 2 weeks. Just quit working.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .When a device won’t power on a soft reset often resolves the issue. Connect the device to a power source with a USB cable, vehicle power cable, or an AC adapter. Press and hold the power button for 10 to 15 seconds. After the device powers on, fully charge the battery. Here is a Garmin Product Support article that gives all of the charging details:  http://bit.ly/2mUqF0t Thanks, James
Rated 3 out of 5 stars
Does the job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job but not as sophisticated as its more superior compatriots.
I would recommend this to a friendRated 3 out of 5 stars
Does what it supposed to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good cheap GPS, does not have all the features I wanted.
I would recommend this to a friendRated 3 out of 5 stars
Bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working and I have problems with it wouldn't buy it again.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Garmin Product Support would love to help get your GPS working properly. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/
Rated 3 out of 5 stars
Took too long to download the maps!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price was too high. GPS is difficult to work with and gives wrong directions.
No, I would not recommend this to a friendRated 3 out of 5 stars
Only used once
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One I had before was nicer but could not afford. It was a lot more expensive.
I would recommend this to a friendRated 3 out of 5 stars
Not very used friendly
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not download very many voice options for garman.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Navigation can be a little off. Buttons are a little tough to push
No, I would not recommend this to a friendRated 2 out of 5 stars
Won't buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit randomly shuts off, gets confusing in cities and having multiple exit options. Bought it for a trip to OK for two weeks, and would have returned it but our 14 day grace period was up. Also no Best Buys close to where we were staying. For the price absolutely would not recommend
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Normally these issues are resolved by the updating to the latest mapping and software, installed via Garmin Express: http://www.garmin.com/express
If the issues persist, Garmin Product Support would be happy to offer additional troubleshooting. Garmin contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support
Rated 3 out of 5 stars
did not like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.item kept shutting off throughout the navigation, not reccomended
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/
Rated 3 out of 5 stars
Decent function, but not up to date
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roads that have been updated over 2 years ago were not showing up.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .The latest mapping and software can be installed via Garmin Express: http://www.garmin.com/express. This Garmin support article provide details about Updating Maps And Software With Garmin Express:  https://support.garmin.com/faqSearch/en-US/faq/content/GWyUk6GY7s6okEzL4d1Gs7
If you continue running into trouble, Garmin Customer Care would be happy to offer additional assistance. You can find our contact information listed here: www.garmin.com/support.
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Very bad Garmin gps
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gps sucks it does not hold a charge you have to keep it plug to your car if you want to use it very bad won't recommend to anyone I'm very disappointed with this product think about before buying.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .This device is primarily designed to be powered with the included vehicle power cable however it does have an internal Lithium battery with a life of up to 1 hour on a full charge.
Rated 1 out of 5 stars
Product never worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instead of using her phone, my wife wanted to try purchasing a standalone navigation device to attach to the windshield. Best Buy recommended the Garmin over I believe the other alternative called Toms. The Garmin never worked in our car. It kept requiring installation of something called Garmin express off of Garmin's website, and that installation didn't work with my wife's iPhone 7. So we tried for two weeks but a lost cause. The Garmin worked fine in our house but not when plugged into the car! And our car is a 2014 model so not old.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Hello, I’m sorry to hear that the device isn’t working. We want to make sure we get your device working as quickly as possible. Please contact Garmin Product Support for assistance. Our contact information, including telephone number and hours of operation, can be found on at: https://support.garmin.com/en-US/ Thanks, James
Rated 3 out of 5 stars
Decent GPS but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't realize this one was missing Canada maps so had to return it.
I would recommend this to a friendRated 3 out of 5 stars
Not as good as previous Garmin GPS's I have purcha
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very familiar with Garmin GPS's and this one is not user friendly.
No, I would not recommend this to a friendRated 3 out of 5 stars
It was ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work went I most needed because could not found signal
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I’m sorry to hear about the satellite acquisition issues you’re experiencing. Please confirm that the device is using the most current version of software using the Garmin Express program. If you haven't installed Garmin Express please download it from the following link:  www.garmin.com/express
Also, here is a link with great information about what to do if the GPS isn’t acquiring satellites:
http://bit.ly/2oWxEuC
Thanks, James
Rated 3 out of 5 stars
Ok gps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't always find a signal fast. A bit overpriced.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not as good a previous model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Changes in mounting points don't work with old bracket.
No, I would not recommend this to a friendRated 3 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing overly exciting, but it gets the job done.
I would recommend this to a friend






