Customer Ratings & Reviews
- Model:
- 010-01678-0B
- SKU:
- 5715643
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Drive 51 LM 5" GPS's ease of use, accurate GPS navigation, and lifetime map updates. Many appreciate the clear screen and its helpful features, while some experienced issues with battery life and occasional power problems. Positive feedback frequently highlighted the device's intuitive interface and precise route guidance. However, a few users reported difficulties with the device's power functionality.
This summary was generated by AI based on customer reviews.
Poor intuitive interface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It homed in to Illinois, not Florida where I was. Then it decided that Indiana was better. I went miles out of my with the thing. Finally I resorted to my state Florida map from AAA. Much better.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your review. I recommend contacting Customer Care at the following link for help with your device: https://support.garmin.com/en-US/
Note that the default search location out-of-the-box for Garmin automotive devices is Chicago, Illinois. Once the device is taken outdoors and allowed to locate a satellite signal, it will find and search near your current location.
-MH
Cheap feel, terrible screen resolution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gps is garbage. It feels really cheap how it is made, the screen resolution is terrible, nothing compared to the Garmin Nuvi or Garmin Drive Smarts.
No, I would not recommend this to a friendnot a great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the worst GPS i ever owned. when i am going somewhere its gets stuck a lot. I have to get rid of this and get a new one. STAY AWAY FROM IT!
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Please confirm that the device is using the most current version of mapping and software using the Garmin Express program. Map updates make sure you have the latest detailed street maps and points of interest to ensure fast, accurate navigation. If you haven't installed Garmin Express please download it from the following link: www.garmin.com/express
If you have questions or need assistance, Garmin Product Support would be happy to help. Our contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support
Not worth buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GPS can not handle even minor heat. Once it gets hot the gps will not start up... took it back for a refund.
No, I would not recommend this to a friendDid not like, this was returned to store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for a road trip. The thing kept trying to lock in on the destination. we ended up relying on our old one. returned immediately
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I’m sorry to hear that the devices didn’t work out for you. If there are specific issues or feedback that you can provide, we’d love to hear from you. Our contact information, including telephone numbers and hours of operation, can be found on our Support page: https://support.garmin.com/en-US/
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this everyday due to working out of town. It keeps turning off during the middle of my trip. Will be returning
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Please ensure that your device has the latest mapping and software installed via Garmin Express: http://www.garmin.com/express
If the issues persist, Garmin Product Support would be happy to offer additional troubleshooting. Garmin contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device didn't work from the first day and I don't know if I can take it back , not satisfied at all .
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I’m sorry to hear that you weren’t satisfied with the device. We strive to provide our customers with products and services that meet and even exceed their expectations. Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/
No battery backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to be always connected, some times it just switches off during the drive and you get lost on the highways.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .This model has a built-in battery with a battery life of up to 1 hour from a full charge. It also includes a vehicle power cable to connect to the lighter plug.
gps
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it stopped working and couldnt get to work again no reason
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support
Not a great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work straight out the box totally disappoint. Even after downloading the updates on line
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Hello, I’m sorry to hear that the device isn’t working. We want to make sure we get your device working as quickly as possible. Please contact Garmin Product Support for assistance. Our contact information, including telephone number and hours of operation, can be found on at: https://support.garmin.com/en-US/ Thanks, James
Just use Google Maps...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just use Google Maps... I have no idea who still uses a GPS these days...
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .This device is an easy-to-use, dedicated GPS navigator that does not rely on Wi-Fi, Bluetooth or cellular signals and is unaffected by cellular dead zones.
My 9 yr old Garmin works better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor programing. Saving a location is difficult. NOT intuitive. Nothing is easy on this unit. Returned.
No, I would not recommend this to a friendInaccurate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sent me in opposite direction and in circles. Could not cope with complicated traffic patterns.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .To help resolve these routing issues, please ensure that your device has the latest mapping and software installed via Garmin Express: http://www.garmin.com/express.
You may also want to check out this Garmin FAQ that provides additional help with routing issues: https://support.garmin.com/faqSearch/en-US/faq/content/NSuk5S9lZ53wkLi7yvtA69
If you continue running into trouble with mapping, Garmin Customer Care would be happy to offer additional assistance. You can find our contact information at www.garmin.com/support. Again, thank you so much for your review.
way below past Garmens
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.screen images primitive, screen tooooo sensitive, voice grating, last gps stolen I so want it back!!!
No, I would not recommend this to a friendVersy disappointing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow to get a signal and the mapping is terrible. Needs some kind of update.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .While the GPS is ready to use out of the box, we would suggest using the Garmin Express program to check for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. If you haven't installed Garmin Express please download it from the following link: www.garmin.com/express
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This GPS was nothing but problems. We returned it because it was so bad.
No, I would not recommend this to a friendThe Garmin works fine;a great help.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Garmin I have purchased & am pleased to own them.
I would recommend this to a friendjunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen blew out in 5 months. I want my money back, best Buy
No, I would not recommend this to a friendgreat gps but difficult to operate.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to operate and the God came with no manual in the box.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Sorry about the confusion. Here is a link to the online owner’s manual: http://bit.ly/2oWxEuC
on/off failed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my first failed. I replaced it with the same and i'll let you know
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .We look forward to an update once the replacement device is received. If you have any questions, Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/