Customer Ratings & Reviews
- Model:
- 010-01678-0B
- SKU:
- 5715643
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Drive 51 LM 5" GPS's ease of use, accurate GPS navigation, and lifetime map updates. Many appreciate the clear screen and its helpful features, while some experienced issues with battery life and occasional power problems. Positive feedback frequently highlighted the device's intuitive interface and precise route guidance. However, a few users reported difficulties with the device's power functionality.
This summary was generated by AI based on customer reviews.
This device can't find anything!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace an old Garmin Nuvi that my wife had for years and liked. She works on the road and likes having a navigation aid separate from her phone. We did the routine of taking it home updating software and loading maps. Rechecked this to confirm that it was up to date. This thing couldn't find addresses on main roads. Absolute frustrating piece of crap! How does a company go from being the best navigation company to this? We bought a Tom Tom to replace this. It worked out of the box. No updates required. This product does not do what it's supposed to!
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Please confirm that the device is using the most current version of mapping and software using the Garmin Express program. Map updates make sure you have the latest detailed street maps and points of interest to ensure fast, accurate navigation. If you haven't installed Garmin Express please download it from the following link: www.garmin.com/express
If you have questions or need assistance, Garmin Product Support would be happy to help. Our contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support
Broke within 1 month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First out of the box it was in demo mode with no instructions how to turn it off. After frustrating hours was told to drive around for a mile, yeah crazy fix whoever came up with that. Used it on two trips and it started cycling on and off on the 2nd trip and 2 minutes later would no longer turn on. Returned it, after seeing others with same issues decided not to replace it.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Issues like these are resolved by updating the device’s software. If you haven't installed Garmin Express please download it from the following link: www.garmin.com/express
Works but don't expect to update it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a new Garmin because they would not update my old nuvi 265's anymore even though they had lifetime maps. Turns out, you may not be able to update a drive 51 even though it has "lifetime" maps. Does work ok. Lot's of errors I thought would have been resolved over the years. You also can't put a pin on this unit to protect it form people stealing it. Should have tried the tom-tom's.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Garmin Express is computer software used to update maps and device software by downloading and installing the latest versions to your device. These updates are released by Garmin several times a year. This Garmin FAQ provides detailed instructions and videos to assist in updating your GPS: https://bit.ly/2GMN6Di
Nothing but trouble with GPS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in November 2017. The touchscreen doesnt work most of the time. I contacted Garmin and they said to calibrate the touchscreen which i have done several time when I can get the devie to turn off. but still doesnt work. The device itself has cut off in the middle of trips and has to be reset
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Sounds like the GPS may need to be exchanged. Please reach out to Garmin Product Support again, would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/
"Lifetime updates" hype
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like all with all electronics, Garmin will stop supporting this and all other older model units. Their updates will stop and they will no longer support the unit. They will, of course, offer you to buy a new one. Don't fall for the "Lifetime Updates", it's a ploy.
No, I would not recommend this to a friendStopped Working.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I updated the unit and drove around trying it out. At first it worked good. Then it started trying to turn me up gated driveways. It couldn't find my house. Touch buttons stopped responding and the screen went black. It never powered back on again. Took it back for a refund.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .If you have questions or additional feedback we would love to hear from you. Our contact information, including telephone number and hours of operation, can be found on at: https://support.garmin.com/en-US/
Do not recommend.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First unit purchased new failed within 2 months. Garmin sent a refurbished unit to replace and it failed within one week. A waste of money.
No, I would not recommend this to a friend