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Customer Ratings & Reviews

Your price for this item is $161.99
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The comparable value price is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 735 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers appreciate the Drive 61 LM 6.1" GPS's ease of use, large screen size, and accurate GPS navigation. Many also highlight the value of the lifetime map updates and the affordable price. While some users experienced issues with battery life and touchscreen responsiveness, the positive feedback on core features outweighs these concerns. The inclusion of additional features, such as backup camera support, is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 735 reviews
  • Rated 5 out of 5 stars

    Product works well. The person from Best Buy help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person fro Best buy helped set it up in the car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the new upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great a ten.The new maps are great and it's not a.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but couldn't take the heat.. had to return after a week because heat killed it in my truck.. I drive for Coca Cola we only have AC in certain trucks so it couldn't take the heat .. just went blank. Good if you have some kinda wind flow or AC

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product come with no operation manual. Obviously you are lost if you purchase a GPS. I'll continue to be lost trying to navigate thru the menus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not What I Needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unfortunately had to return this to the store. It was not very user friendly and did not have features which I needed. It was a great GPS but not for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic GPS - we returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the wife. She said it got her lost a couple times and she wasn’t satisfied with the way it guided her , things like lane choice and exit advance positioning. Returned it after a week or so.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires a separate traffic cable. Did not know this at purchase time, otherwise would’ve chosen a different model. By the time I realized it, I couldn’t exchange it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great but dont buy one without traffic. This unit worked great but took me thru a lot of traffic. Im getting one with traffic soon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just tried this gps for the first time this weekend. It is ok. It got us where we were going. It did get a bit confused when we tried to find an address. I will keep trying it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Do Not Recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a fan of this item. Doesn't charge in my car and takes a long time to charge through my computer. I never use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for city driving. Changes route frequently. Sometime changes are made while passing an exit. Unit can be confused making you drive in a square. Prefers highways even though street driving is shorter and faster. Processor is mega slow. Returned ours, not happy. Garmin, after all these years I would think you could do WAY better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This product takes a long time charging.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product took quite a while to charge. It is also is somewhat difficult to use. The Megellan we had priviously was much easier to use. It also charged quicker.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Hello, thank you for your review.

      Note that the device charges the fastest while connected to its vehicle power cable. If you are charging the device from a computer with a USB cable, the device will still fully charge, but it will take significantly longer.

      See the following Support Center FAQ for information: https://support.garmin.com/faqSearch/en-US/faq/content/ZLArgPhjdb20qtuOIzaU97

      -MH Garmin

  • Rated 3 out of 5 stars

    Great for road trips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good GPS for long road trips but doesn't work that great in the city. And doesn't tell you up to date traffic reports. That is why I have it 3 out of 5

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Sorry for the confusion. The Garmin Drive™ 61 LM doesn’t include the traffic feature. If you need the traffic service you should consider the Garmin Drive™ 61 LMT-S. Garmin

  • Rated 3 out of 5 stars

    Garmingps

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just doesn’t work well. Have problems charging. Disappointed from the start. My older Nuvi works better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not looking good for Garmin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a vacation trip . First issue was it would shut off after two or three hours of driving, This is highly concerning because this would be a safety issue. I would hate for this to fail on someone lost or in high traffic. Second it would not turn on when left in car , had to take back to the room and let it cool another concern , Finally with short use it will not turn back on , Garmins Customer service website is not user friendly and they try to get you to quit bothering them . Currently waiting on Garmin to respond to a replacement . No word yet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Garmin purchased from Best Buy...only last 6 months. My first last 5 years.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found on at: https://support.garmin.com/en-US/ Garmin

  • Rated 3 out of 5 stars

    I’ve had better ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Tom Tom before and they were so much better. Seems even when i update it it stills doesn’t have addresses.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was OK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not work like my previous ones did. It was slow and gave incorrect directions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not always update properly with streets, The only reason I did not return it was I lost the packaging.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Please confirm that the device is using the most current version of mapping and software using the Garmin Express program. Map updates make sure you have the latest detailed street maps and points of interest to ensure fast, accurate navigation. If you haven't installed Garmin Express please download it from the following link:  www.garmin.com/express
      If you have questions or need assistance, Garmin Product Support would be happy to help. Our contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 3 out of 5 stars

    SOME FEATURES ARE BETTER. TOO MANY ERRORS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GENERALLY GOOD. TOO MANY ERRORS. IT IS BETTER THAN THE OLD ONE THIS ONE PROVIDES MORE HELP. WHICH IS APPRECIATED

    No, I would not recommend this to a friend