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Customer Ratings & Reviews

Your price for this item is $161.99
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The comparable value price is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 735 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the Drive 61 LM 6.1" GPS's ease of use, large screen size, and accurate GPS navigation. Many also highlight the value of the lifetime map updates and the affordable price. While some users experienced issues with battery life and touchscreen responsiveness, the positive feedback on core features outweighs these concerns. The inclusion of additional features, such as backup camera support, is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-735 of 735 reviews
  • Rated 1 out of 5 stars

    Horrible directions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from Florida to Canada and it sent me the wrong direction multiple times. Also no setting for RV. Couldn’t find about 10-15 addresses I was looking for!!

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      You may want to look at the Garmin RV series. The Garmin RV models includes detailed maps for North America that also include RV-related services and restrictions – like bridge heights, sharp curves, weight limits and more – and related information for most major roads and highways. Garmin

  • Rated 1 out of 5 stars

    Update 2 time And returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Best Buy did 2 times I returned it. It would for example leave the main route to take me through a development area that was out of the way

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst I ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried three different addresses and it would not recognize any. These were not obscure places and should have been located on this useless piece of modern technology.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Sorry about your dissatisfaction. Normally these issues are resolved by updating to the latest mapping and software, installed via Garmin Express: http://www.garmin.com/express Garmin

  • Rated 1 out of 5 stars

    Do not find address sometimes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half the time you type at a location in the GPS and it do not fine the location! what a waste .

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Normally these issues are resolved by the updating to the latest mapping and software, installed via Garmin Express: http://www.garmin.com/express
      Please ensure that your device has the latest mapping and software installed via Garmin Express: http://www.garmin.com/express
      If the issues persist, Garmin Product Support would be happy to offer additional troubleshooting. Garmin contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 1 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third garmin purchase. I have one really really old one that can’t be updated. Screen display is lot better than out Tom-Tom.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not grilled with this device.Came with no instructionsI thought it had sound and a voice, it does not, would not buy another on.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      This link will take you to the online owner’s manual:  https://bit.ly/2Jemf4C If you need help with the voice and audio Garmin Product Support is happy to help. Our contact information, including telephone number and hours of operation, can be found on at: https://support.garmin.com/en-US/ Garmin

  • Rated 1 out of 5 stars

    Doesn't keep up Lots of uturns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will. Be returning it, doesn't even come close to the 10 year old one it replaced .

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thanks you for your feedback. Please ensure that your device has the latest mapping and software installed via Garmin Express: http://www.garmin.com/express.

      If you continue running into trouble, Garmin Customer Care would be happy to offer additional assistance. You can find our contact information listed here: www.garmin.com/support.Thanks, James Garmin

  • Rated 1 out of 5 stars

    Too complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted simple and this was too complicated. Not recommended for tech challenged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good. It quit on me twice while traving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmin quit on me twice while traveling. I returned the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke, had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was great and stood behind the product and replaced it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worse gps ever owned did the up dates awful. .

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Garmin Product Support is happy to help with any specific issues you’re experiencing. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/ Garmin

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A handy device for the traveler

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this GPS as an upgrade to a previous Garmjn product. The lifetime maps feature as well as the bigger viewing screen makes using the GPS easier for me. The GPS has the same Garmin ease of use characteristics and routing reliability, which made it an easy choice when it came to purchasing a unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressions after 1 month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read, easy to hear, good directions. My only observation is the touch screen sometimes will not work. Maybe something on my finger tip but it takes a few tries to open up and pick a selection from my favorites. Everything else is as expected. It does take a while to upload the initial operating files but that could be on my end. I like it and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gps

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far, no really difficult to use, and is correct every way.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth buying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big disappointment. The battery did not hold its charge and the unit died on me as I was driving in an unfamiliar area of the city. when I turned off the car there was no countdown or request as to whether I wanted to keep the unit on or turn it off. Bring back the Nuvi!

    No, I would not recommend this to a friend