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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,581 reviews
  • Rated 5 out of 5 stars

    Good gps unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Does what I need it to do. Charges fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great article

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to say. Why do you want me to say something?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s the best Garman that I’ve owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best Garman GPS that I’ve owned & I’ve owned several.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just returned from a cross country trip. The DriveSmart 65 worked really well with accurate information. I would recommend this device to anyone without hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    set it and forget it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice love it can't say enough hope it Last as long as my other Garmin there's always a new street that comes up and it's nice to be able to set it and forget it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems ,easy to use and install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as advertised and requires no other comment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works well, need to get used to how to program properly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone Is Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as not to use my phone. You have to use a smartphone with this Garmin or you have to purchase a traffic cord. Another $80. You also have to update the maps and the Garmin want another another memory card for this. More $$$$. I believe this is asking a lot for the price that the Garmin already is. I will keep using my phone.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      NO additional purchase is needed, Garmin Traffic comes ready to use right out of the box with the included traffic cable. Also, NO additional memory card is needed for map updates. If you have questions about any of the other features, Garmin Product Support is happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/ Garmin

  • Rated 5 out of 5 stars

    works great easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drive a lot to places I've never been gets me there every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's challenging

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still play around with it but all and all I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Garmin Drive Smart 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order one day and free delivery in less than 24 hours. Looking forward to using our new Garmin Drive Smart 65 with easy to install directions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big 7" screen, easy to read while driving down the road.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Garmin Drivesmart

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product but I have a main issue. The live traffic with quickest route doesn’t seem that accurate. My google maps would have a quicker route and when I took that route the garmin would recalculate to a quicker eta. Why wouldn’t it do that in the first place then? Live traffic needs work...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter, work good, may get another for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great right out of the box, no issues easy to setup.

    I would recommend this to a friend
  • Cons mentioned:
    Voice command

    Rated 1 out of 5 stars

    The Worst

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Garmin 65 smart drive is anything but smart I think anybody who would buy this product would have to be half baked and not really smart driving at all this product cannot understand plain simple English if you ask it to drive to Chick-fil-A it says did you say rixo filler? Ok Google wakes it up? Ok Garmin.. Boscov's... Did you say rodco.. On and on.. I'm returning to the mfgr without expecting to get reimbursed. That's how bad it is... Forget it.. move on?

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I’m sorry to hear about your frustration with the Voice Command feature. Please confirm that the device is using the most current version of software. Also, here are helpful voice command tips: https://bit.ly/2C0tiMc Garmin

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was all great, no problems and all was explained well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast shipping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad loves it and its better for him to see it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool to have when traveling!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great to have when there is no cell service.

    I would recommend this to a friend
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