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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2581 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,581 reviews
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    COMPLANT ON A G. P. S.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To whom it may concern Bought Garmin G.P.S. Big screen it does not work. Trust me on this. sale man talk me in to a tom tom another one does not work. I was one day late could not get money back just a refund of$271.55. You do not sell MAGELLAN, why not, Had a MAGELLAN, It work great all you need is the zip address you do not have to look at the screen just listen turn buy turn. Went home bought a MAGELLAN, when I went in to the store that is what I wanted in the first place., now I have a refund it is use less.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fantastic GPS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this GPS. The 6” screen is easy to see and the voice directions are clear and concise.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    No worries about getting lost!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing device! It is easy to use and I like the larger screen compared to the one I had!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice large and fairly accurate …

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device …. Nice and large …. Traffic monitoring aspect a bit flaky cell phone is more accurate…. Voice commands also a bit flaky … but generally ok…

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very good GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased and use it every day for more than just maps. The big screen is very easy to see while driving. I am really happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Somewhat hard to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions included in box. Not easy to program

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      The owner’s manual can be found online at this link: https://bit.ly/2vkx27v Or you can view the complete owner's manual on the GPS. Select Apps > Owner's Manual. The owner's manual appears in the same language as the software text. Garmin

  • Rated 2 out of 5 stars

    Not as good as it sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice activation sucks. You have to yell really loud for it to hear you and then it doesn't translate very well at all. I've had to "give up" a few times and just type in my destination. I paired it with the bc-40 back up camera and that sucks too. It takes too long to come on and you've already backed up by the time it activates. Very disappointed. I also needed a screen protector. Didn't see one on your website and your sales reps in the parking lot are no help.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      It sounds like the device may need to be updated. While the GPS is ready to use out of the box, we suggest checking for map and software updates that were released while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. Garmin

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Garmin-Drive Smart 65& Traffic GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my new Garmin-DriveSmart 65 & Traffic-6.95 GPS has been great. No problems and I love the big screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pleased with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear picture, accurate directions lots of information

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great in areas where there is no internet

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the ease of use. Only negative thing which I found about Garmin device is that it falls down on a really warm day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job of guiding me. E en shows the speed limit!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is nice, easy to follow the lane directions without keeping eyes fixed. Audible voice, great turn-by-turn info.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Camera n gps add on.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this so I could add a camera for ground clearance on my Jeep. Anyone could Mount n set this up who can read and comprehend. Super simple.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    A bit too large for me.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the unit but prefer the smaller 5 inch models. The extra size makes it more dicey to mount on a vent and larger to mount on the windshield.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Works Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works about the same as my other DriveSmart 65. I prefer using this type GPS instead of my phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just so so

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the one originally purchased. The lag time in the unit was unbearable and made it difficult to use. Exchanged it gor same model and the new one lags a little too but not like the first one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bit fuzzy but expected being witeless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Garmin gps. I’d purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Brother is challenged electronically, this was a great gift for him. Easy to read, program and follow.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Settled for another Garmin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the larger screen and some of the features. Our previous Garmin was still working but Garmin declared it obsolete and stopped updating maps for that model. So much for "LIFETIME MAPS" that cost $99.00 at the time. You can download the old obsolete map again and again and again. There were no other brands of GPS in the store. Settled for Garmin

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Big display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big display that you can see easily. It displays the pisted Speed Limit. Makes a quick glance easy to see.

    I would recommend this to a friend
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