Customer Ratings & Reviews
- Model:
- 010-02038-02
- |
- SKU:
- 6319480
Customer reviews
Rating 4.6 out of 5 stars with 2580 reviews
(2,580 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice item. Gets me where I’m going! Easy to follow
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
GARMIN DRIVESMART 65
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and to use, much improved menus and guidance
I would recommend this to a friend Rated 1 out of 5 stars
Garmin gps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a simple trip to Orlando, bought this to find the hotel. Garmin had me get off freeway in some junction and then had me to turn around and get on the freeway. On the way back was having me get off but I could see it was just going to put back on so I kept going. Did find hotel and does have excellent graphics. Liked but was wired why it did that.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .While the GPS is ready to use out of the box, we suggest checking for map and software updates that were released while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. Additional help can be found on the Garmin Support Center.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy and big screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this gps. Can’t go wrong with Garmin. Easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Lot's of features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great GPS full of extra features and easy to use..
I would recommend this to a friend - Pros mentioned:Gps
Rated 5 out of 5 stars
Gps
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband got this for his truck and it works great.
I would recommend this to a friend Rated 4 out of 5 stars
All the features I need and then some.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced an old nuvi GPS with the DriveSmart 65 and it's a big upgrade. The screen size is very nice so I can see things at a glance. It gives clear directions and does a good job of showing you where to go on a 3D map when a turn or merge is coming. When paired with the Garmin Drive app on a smartphone, it gives updates on traffic ahead and estimated delays. Recalculations are quick.
I would recommend this to a friendRated 3 out of 5 stars
New to GPS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning how to use this. So can’t say really much of anything right now. What little we’ve used it. It seems pretty good.
I would recommend this to a friendRated 3 out of 5 stars
Upgrade from my old garmon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this only for the route planning feature. Clunky interface. Yahoo maps still finds move addresses. They need to step up their game to get my future business.
No, I would not recommend this to a friendRated 3 out of 5 stars
It does not show things for years.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some areas that have in existence for years do not come up. I have the same problem with the GPS in my Cadillac factory installed GPS. Entire system needs updated.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .While the GPS is ready to use out of the box, we would suggest checking for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process:  https://www.youtube.com/watch?v=Wk7VytUipe8&en-us
- Pros mentioned:Accuracy
Rated 5 out of 5 stars
Traveler's Dream
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this GPS, I don't have to kill my phone with getting directions and it is very accurate.
I would recommend this to a friend - Pros mentioned:Gps
Rated 4 out of 5 stars
Garmin - drivesmart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is excellent gps that you can trust. I recommend it
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It syncs to an app on your phone. It has life updates live traffic and it plays your text messages. It works as a Bluetooth device and allows hand free phone calls Super convenient to use! Perfect for our older model car. It beeps every time the speed limit changes which is a great reminder!
I would recommend this to a friendRated 2 out of 5 stars
customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely cannot believe this. I know to drive west to go home from BB. Garmin tries to send me East. Has happened with other locations, also. Returned a previous Garmin because of this. Still working with it. The employees at BB have been wonderful to try and assist me.
No, I would not recommend this to a friendRated 3 out of 5 stars
When you try and tell it something it gives you a
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great it doesn't tell you what lane to be in when turning it doesn't recognize some addresses needs updated for newer places in des Moines Iowa
I would recommend this to a friendBrand response from GarminProductExpert
Posted .While the GPS is ready to use out of the box, we suggest checking for software and map updates that may have been released while the device was in transit and on the retailer’s shelf. This model includes built-in Wi-Fi for easy map and software updates without a computer. This Garmin FAQ page provides details to update via Wi-fi:  https://support.garmin.com/en-US/?productID=552113&tab=topics&topicTag=region_wifi
Rated 5 out of 5 stars
Out with the old, in with the new
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit replaces a 10year old Garmin. The old unit has started messing up when trying to type in an address. I purchased another Garmin unit for the familiarity of use. I really like this new unit, it is a 2" larger screen, way more notifications, and is Bluetooth capable with my cell phone for hands free use.
I would recommend this to a friendRated 2 out of 5 stars
Heat sensitive!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not put this item again as if it gets hot is just shuts down so this a li so makes the dash mount i purchased a waste of money . I have never had one of their products with this problem before.
No, I would not recommend this to a friendRated 5 out of 5 stars
Trip Advisor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Garmin has worked great and helped us in our travels. It is always accurate and we use it a lot. We just recently took a trip to a southern state and went through Dallas, Texas which had many 2 to 3 highways that went everywhere. The Garmin took us exactly where we wanted to go.
I would recommend this to a friendRated 1 out of 5 stars
Sandy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this in May 2023 for our pending trip in September because we were told the GPS on our phone might not work in Canada. We are now on our trip and what a disappointment this Garmin has been. From leaving our home and traveling roads we know, it has done nothing but give us incorrect directions. We changed the settings and keep retrying without correct directions being given. It is now to late to return this item to Best Buy for a credit. We are now using our cell phone-what a waste of money we don't have.
No, I would not recommend this to a friendRated 4 out of 5 stars
worked well first time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for a trip. Have used once so far in our area. Had it plugged into our car for about ten minutes. It was very warm/hot to the touch when stopped for several minutes. Another ten minutes home and it was again very warm. It worked well, however. A chat on-line with the web site said it would be warm.
I would recommend this to a friend










