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Customer Ratings & Reviews

Your price for this item is $52.99
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The comparable value price is $239.99

Customer reviews

Rating 4.6 out of 5 stars with 2580 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,580 reviews
  • Rated 3 out of 5 stars

    For the price, I would expect more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great maps the only thing wrong is that the unit reboots itself several times while in use, hopefully a software update can resolve this issue

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      The GPS should not reboot or power off while plugged into a vehicle. Here are a couple of ways to resolve this issue. 1. Confirm that the device is plugged directly into a vehicle with its original Garmin power cable. Using a splitter or USB cable will not work. 2. Ensure the device software is up to date. More details can be found here: https://bit.ly/2K1mAWp Garmin

  • Rated 3 out of 5 stars

    GARMIN DRIVE SMART

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS OKAY BUT HAS A CLINCH WITH BLUE TOOTH. SHOWS TEXT MESSAGE MORE THEN ONCE AFTER YOU HAVE CLOSED IT.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice screen size and easy to understand view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thrilled with its routing, once it had me get off highway make a half circle and come back to same highway

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we would suggest checking for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process:  https://www.youtube.com/watch?v=Wk7VytUipe8&en-us Garmin

  • Rated 4 out of 5 stars

    Drive 2

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked as expected. Like the construction and features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not crazy about the need to replace a battery.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Garmin GPS. Why after about a year of use, the GPS device starts displaying "low battery"? On my previous one I bought a replacement battery, then I had to buy a tool in which to replace the battery..only to find out that you had to break open the compartment, only to find that you cannot replace the battery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best GPS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always loved Garmin products and this one is no exception. I'm geographically challenged and greatly appreciate its many features - works so much better for me than my phone app. Garmin has explicit driving directions. I've yet to get lost!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have a lot of locations in it. You need internet access for a lot of the features. Display options are also very limited.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Garmin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect other than some of the maps are not up to date . I ran into a few closed roads . I think live trafic should know about it but it does not . But nice screen be sure to set it for hwy or you be going down lots of back roads . Over it’s worth the price .the voice activation is cool don’t need to touch it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice nice size screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it hasn't alerted me to traffic conditions or vehicles on the road to go back into settings and see if there's something that will do that

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for Truckers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for Truckers. Was looking for a trucker GPS the guy at Best Buy said it was. It is NOT

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      This model is designed for passenger vehicles only and does not provide any truck routing or overpass information. Our Garmin dezl series offers custom truck routing for the size and weight of your rig. Just enter your truck profile (customizable by height, weight, length, width and hazardous materials) to find truck-preferred routes best suited for your rig and load. Garmin

  • Rated 3 out of 5 stars

    Too large

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great GPS but negative issue too large for car. Takes up tremendous amount of windshield space.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A practical GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The time it takes to update this device should be improved. Traveling directions at times appear to be confusing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator itself is nice, but the freezer is terrible. I have it on the coldest setting and the items are mushy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A complete waste of money - DON'T BUY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up Sept. 1, installed it Sept. 4th, completely stopped working 11/4. Won't turn on. Best Buy won't take it back, Garmin won't respond to assist us (despite the 1 year manufacturer's warranty) and the support link on Garmin's own website is faulty. DON'T BUY THIS.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Garmin products come with a full 1 year manufacturers warranty and even beyond that we support our products. Should you experience a disruption please visit support.garmin.com so we can assist in resolving experience. Garmin

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this on a three hour trip. It did everything it was supposed to, but I wasn’t a fan of how the text messages would show on the screen or the actual size of the gps. I thought I would, but the size seemed to block my view more than I anticipated. It wasn’t for me, but it does do what it advertises.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Garmin, you're ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product but not for the tech challenged. I haven't found a good way to mount it, yet. It's well worth the learning curve. For mw printing the users manual was a must. OK Garmin, "let's go"

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not overwhelmed with it I hate it if you can get one in car it’s ok I am used to one that is in the car

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's OK but have had some problems.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great except the suction cup won't stay stuck to the windsheild.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your feedback. If you have trouble with the suction cup, you should try cleaning the suction cup and the mounting area of the windshield with rubbing alcohol, drying both surfaces with a lint-free cloth and applying moisture to the suction cup before placing it on the windshield, this creates a better seal and helps the device stay in place. Garmin

  • Rated 2 out of 5 stars

    Nice gps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned Garmin’s since they first came out. I’m suppose to have free traffic but it does not work. Always take the extended warranty. They always seem to die before the 3 year warranty expire or the inner piece that pops onto the window mount always breaks requiring replacement.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for the feedback. This model includes Garmin Traffic ready to use right out of the box with the included traffic cable. For help with the traffic service, please visit, support.garmin.com for help and information, such as product manuals, frequently asked questions, videos, and customer support. Garmin

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so good and easy to use, I recommend it 100%

    I would recommend this to a friend