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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2581 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,581 reviews
  • Rated 5 out of 5 stars

    Great quality product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this GPS 2nd time with back-view camera for my 2nd car and loved it. Great quality product. Using same on my other car from past 3 years without an issue. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin GPS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my husband. He loves it and it is so accurate and offers traffic delays as well as detours. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS with voice commands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this GPS for my other car. The voice command feature is awesome. With this Garmin GPS you can activate routes, searches and so on with voice commands and without needing to do touch screen menu.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    harder to change diffence types of prefernces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not as user friendly as my old worn out magellan roadmate but still learning to use. A will find out as i work with it some more just not as easy to change from all highway to least use of highways like my old roadmate. will see as time goes by

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 3 out of 5 stars

    is hard to program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it takes some getting used to for someone like me who is not tech savy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Garmin GPS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using the Garmin GPS all the time.....I have been in Florida during the hurricane and it has really helped me get around.....Garmin's are the BEST!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the salesman that my bluetooth headset would be able to connect with the gps. When I tried was told by gps thst my headset was not compatible. I was a little disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It really helps me get around when I'm traveling. I love that it informs me of traffic, accidents, etc. I plan on purchasing a second one soon for my other vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accuracy at its Best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best Navigational tool that I have ever owned! Very Informative, And Responsive. Thanks Garmin for making an Excellent Product..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its not too bad, just needs improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. I always have 2 gps up for trucking and this gps can be so off sometimes that it will show the same address and yet still say like 900 miles, but my other trusty gps will show like 700 miles. Just be careful ..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Drivesmart 65.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Drivesmart 65 to replace my RV 770 that I gave to my Son. I really like how it updates quickly when you miss a turn, no more slow re-calculating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product, must have.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. This exactly what I wanted. I liked voice feature very much, you can call out address for Garmin to quickly show you route options.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Need A Very Easy to Use Device!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy as I had hoped for. I’m devise illiterate, I told the salesman I wanted a very simple to operate system, well it was a nightmare for me, I was in SC and it kept saying Maimi, totally disappointed, so got a refund!

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Apologies for the confusion. It sounds like the DriveSmart 65 was never able to get a clear view of the sky to acquire a satellite signal. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 5 out of 5 stars

    Great GPS for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display; quicker response from last version - a great value now that is price to make room for the newer version which is very similar in performance to this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave C.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is My 3rd Garmin, They Just Keep getting Better. The size is just right, To many feature to list. Buy One You can't on Wrong. DJC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must Have in Non Cellular areas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display which shows all the information you need to navigate. Only one thing that can be improved which is the amount of times it takes to tell you a turn is coming up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the big screen, and it works very well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for a 336 mile road trip, it worked very well and lets you know when construction is coming up and if theres no delay or detours. I love it!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    larry g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly. Seems like when they come out with supposedly an up grade it is not as user friendly. Not real pleased with this one.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review! Please reach out to Garmin's Product Support team for further assistance at https://support.garmin.com/en-US/ Garmin

  • Rated 5 out of 5 stars

    Outstanding machine. Thank you, GARMIN

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely excellent service and professionalism. Thanks very much!! Has been used every day since purchased and never lets us down Thank you!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It had everything on it but never did work correct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From day one this thing never gave the right directions, we got a replacement and it didn't either. It didn't know left from right and was always saying make a u-turn and would take you in the wrong direction.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we would suggest checking for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process:  https://www.youtube.com/watch?v=Wk7VytUipe8&en-us Garmin

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