Customer Ratings & Reviews
- Model:
- 010-02038-02
- |
- SKU:
- 6319480
Customer reviews
Rating 4.6 out of 5 stars with 2580 reviews
(2,580 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
It had everything on it but never did work correct
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From day one this thing never gave the right directions, we got a replacement and it didn't either. It didn't know left from right and was always saying make a u-turn and would take you in the wrong direction.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .While the GPS is ready to use out of the box, we would suggest checking for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process:  https://www.youtube.com/watch?v=Wk7VytUipe8&en-us
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not holding power.Not dependent I have 5biferent type GPS thet is not good at all
No, I would not recommend this to a friend Rated 5 out of 5 stars
Gift for Dad!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.His old GPS was out-of-date & not updating properly. He doesn't use his mobile that often, so went with the traditional GPS. Upgrade for Dad!
I would recommend this to a friendRated 1 out of 5 stars
I hate this Garmin GPS!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I uses to love Garmin GPS units. This one gives bad directions. Thankfully, I sort of know where I’m heading in most instances, so I don’t let this completely worthless product steer me wrong. It sometimes never picks up the satellite signal! This is a horrible product!
No, I would not recommend this to a friendRated 5 out of 5 stars
Great road tripper
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife to take on a long road trip and she couldn't be happier with how it performed.
I would recommend this to a friendRated 3 out of 5 stars
my review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.received 2 days ago. tried downloading maps 3 times. was supposed to be 11 hrs. plus. download speed down to almost nothing. bought and installed sd card. download time 1 hr. have had 3 garmin gps previously. 1 left in rental car, one stolen, and 1 about 10 yrs old. drive smart 65 seems to be okay. haven't driven with it yet. the menu is way different. 7" is a plus. must be a better way to download maps. over 20 yrs and still using the same format. should sell an sd card with all gps purchases.
I would recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your review! The Garmin DriveSmart 65 & Traffic can be updated in two different ways. The first and recommended method for updating is connecting the device to a home WiFi network, then accessing the update in the device's Settings.To learn how, please click the following link: https://bit.ly/3DQWT8e
The second method is using the Garmin Express application while the device is connected to your computer. Please view the steps for updating using Garmin Express on a compatible computer at the following link: https://bit.ly/3Siqvj5
Rated 5 out of 5 stars
Great GPS for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen and awesome features. The menus take a bit to get used to after having our last Garmin for over 13 years.
I would recommend this to a friendRated 5 out of 5 stars
Exactly as Stated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an earlier model I purchased for my truck, this is jut an updated version and it was purchased for my Wife's car. I rarely buy a product that I am not familiar or satisfied with, thus the reason for this purchase.
I would recommend this to a friendRated 5 out of 5 stars
Garnin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't completely used it very much since buying but will be shortly. In checking things out so far I am very happy with it.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Trash
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Send you down unpaved roads. And doesn’t hold a charge.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I'm sorry to hear you've experienced this. Should you like assistance troubleshooting routing please start by visiting support.garmin.com. As far as holding a charge, although portable these models arent handheld and do require power when in use.
Rated 2 out of 5 stars
Garmin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have several occurrences of not staying connected to satellites gps Garmin maps not current even after updating We purchased this because our car did not have a gps system Would not recommend this item
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support
Rated 5 out of 5 stars
gps
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.gps is great the screen is easy to see and the directions are very good i bought so many before this one and i am happy with it
I would recommend this to a friendRated 4 out of 5 stars
Almost obsolete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garmin makes great GPS navigation...but cell phones are quickly catching up...still a great purchase, but Garmin still needs to work on power cord length and a better looking power adapter...ugh...
I would recommend this to a friendRated 5 out of 5 stars
I DIDN'T GET LOST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Garmin, actually can see everything that's of interest to me. Quality, color & overall specs are great.
I would recommend this to a friendRated 1 out of 5 stars
Garmin product and exorbitant service plan.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to navigate start-up. Had to sign up for a "tech-support" plan that costed almost $60.00 a month! What kind of product is garmin making that could possibly need such expensive support. Arrgh!
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your review. Support for Garmin products is offered at no charge. If you were charged for support, you were not talking to Garmin unfortunately. For more information, please see the following link: support.garmin.com/en-US/?faq=jhhR3a8yqf0CU4W2jR4tS9&searchQuery=imposter
Rated 5 out of 5 stars
Very Good GPS
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my son for his birthday to replace a older model that no longer allows updates. He is very happy with it.
I would recommend this to a friendRated 4 out of 5 stars
Garmin DS65
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this unit much better than my last Garmin. Touch screen is much more sensitive and voice control seems to work pretty well. Great display resolution and colors.
I would recommend this to a friendRated 5 out of 5 stars
Great Navigation option
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to upgrade my 2009 honda Odyssey navigation this is a great and cheaper option then buying a upgrade disk.
I would recommend this to a friendRated 5 out of 5 stars
Garmin rocks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garmin is just the way to play. Been using them for years. They stay ahead of the pack across all categories
I would recommend this to a friendRated 4 out of 5 stars
Very good GPS, but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good & dependable GPS. After all these years it could have updated the programming to what Magellan used. Magellan was a much better programmed GPS.
I would recommend this to a friend










