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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2580 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,580 reviews
  • Rated 4 out of 5 stars

    Garmin DriveSmart

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Very happy with the product. Helps with the reason why we bought the product. Old People live saver.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garmin was not usable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a Garmin and it did not work. We called your experts and they talked us through all of the possibilities and they had no solution...it would not even turn on. We did return it to the Best Buy. We were very disappointed with it.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We would love to see an update once you receive the replacement device. Garmin Product Support can be found at support.garmin.com. Garmin

  • Rated 5 out of 5 stars

    PS5 dual sense

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best playstation control ever, love the size, specs and comforting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gps. Very easy to update. Very clear and good display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this model . I have used Best Buy for many years and will continue to do so

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be a little to big for a smaller car but for a bigger sized car it would work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's what I was looking for. Has all the features I need and had a better vision for all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GPS DEVICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device, especially for the price. My husband Loves it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    told i had to buy lithium battery i did it came with 2 .... they last 2 years ?? will i find them in 2 years told it had a magnetic mount this sold me .. it does not !!!!

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Sorry about the confusion, the battery in this device is built-in and is not replaceable. Garmin

  • Rated 4 out of 5 stars

    Good gps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gps for the price. Could have better verbal directions for upcomung turns with road names.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst GPS I’ve ever purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel for a living and rely on GPS’s very heavily. I needed to replace an outstanding 8 year old Garmin Nuvi. Purchased this and after only 24 hours realized it had half the features of my cheaper, ancient Nuvi. Can not be used with Basecamp. Only received errors when trying to update through WiFi and through Garmin Express. Don’t waste your money

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We are interested to know more about the update errors received. We want to make sure you are a satisfied customer, so we do encourage you to please contact us directly at [email protected] so we can address your specific issue and make sure you love your Garmin. Garmin

  • Rated 5 out of 5 stars

    Gps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gps ill buy works great and always helpful. 3 one ive owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so far. The last one died at 4 years. We shall see how long this one lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gps

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS Has saved me many a times from taking the wrong direction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just charge it for 3.5 hours, plug it in. Set up the camera (BC 40) and it works GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin 6.95" GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase. This GPS is what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Garmin Extraordinaire!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I needed it the most, it was exactly what I needed and at the best possible price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Easy pair with phone does job perfectly so far no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wrong way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. It told my aunt she was driving down a one way srtreet the wrong direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Garmin

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works well, keep it updated and travel with confidence

    I would recommend this to a friend