Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,581 reviews
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Nothing surprising. Good for use in older cars with navigation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Garmin

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works well, keep it updated and travel with confidence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GARMIN

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT DISAPPOINTED AT ALL W THIS GPS. WOULD DEFINITELY RECOMMEND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great GPS. Very accurate. The screen size is perfect. Couldn’t be anymore pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satellite , Routing problems

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Jun 2020. My only complaint and the reason I took it back under the extended warranty is: Has problems with connecting to the Satellite. Numerous times it would take me 20 mins or more to get connected. Sometimes I had a route I was on then all of the sudden it would want me to change my route and take me the other direction away from where it was going.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GPS purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my old Garmin GPS so much I just purchased another one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great GPS system for my trucking business. Looking to add another one soon

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Flawed program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product we received had flawed programming. The voice navigation was absent. Garmin gave us directions on how to download it but it didn’t respond. We then had to package it up and send it off to Garmin for a replacement. This all created a problem for a 600 mile trip we were planning. I know Best Buy can’t know if packaged products are faulty but it does make you think about purchasing there again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works. The product is dependable. I had to return the initial product I bought became it was turning itself off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I wanted it to do. I'm very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Garmin products. This is the second Drivesmart 65 I have purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gps

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good, for work and traffic advice, will get it for a

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Garmin

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used yet but bought for bigger screen and hopefully more traffic info

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Garmin

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, just wish i could change routes, half of one part and half of the other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Buy Again....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked just great on our trip....and little side trip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin GPS

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a perfect price. Will not leave home without it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good GPS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me way out of my way. Trip from Niagara Falls, to home, 1100 miles away took three more hours than normal.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we suggest checking for map and software updates that were released while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. Additional help can be found on the Garmin Support Center. Garmin

  • Rated 2 out of 5 stars

    Too expensive for the quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power supply internally fried with less than two years use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Garmin Drivesmart 65 avoid

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hangs a lot while typing and restarts more often avoid

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My DriveSmart 65

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It's even better than my old DriveSmart 61

    I would recommend this to a friend