Customer Ratings & Reviews
- Model:
- 010-02038-02
- |
- SKU:
- 6319480
Customer reviews
Rating 4.6 out of 5 stars with 2580 reviews
(2,580 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Trustworthy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always trust Garmin and it has never let me down.
I would recommend this to a friendRated 3 out of 5 stars
REVIEW OF GARMIN SMART DRIVE 65
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A GOOD DEVICE OVERALL, BUT IT DOES OCCASIONALLY GIVE DIRECTIONS INVOLVING A LONGER ROUTE INSTEAD OF THE SHORTEST AND THE DRIVER NEEDS TO IGNORE THE DEVICE AND TAKE WHAT HE KNOWS TO BE THE SHORTER ROUTE, THE DEVICE WILL THEN RE PROGRAM ITSELF. THE DEVICE ALSO DOES NOT GIVE ADEQUATE FOREWARNING OF TRAFFIC JAMS UP AHEAD.
I would recommend this to a friendBrand response from GarminProductExpert
Posted .Map issues can easily be resolved by the updating to the latest mapping and software. This model includes Built-in Wi-Fi® for easy map and software updates.
Rated 5 out of 5 stars
BEST!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't ask for more than what you receive with this Garmin!
I would recommend this to a friendRated 5 out of 5 stars
Hey Garmin
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit. The voice activation works very well
I would recommend this to a friendRated 5 out of 5 stars
Excellent gps. Drive smart 65
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the easy programming and the great on road instructions . Have used many others and this is THE BEST
I would recommend this to a friendRated 4 out of 5 stars
good..............................................
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good.........................................................................
I would recommend this to a friendRated 1 out of 5 stars
Very Disappointed !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have always considered Garmin to be the best in GPS but this unit cannot find addresses in 30 year old metro neighborhoods ! Can't even find my home address established in 1949 in metro city ! Spoken voice input is a joke ! Google Maps on my phone finds addresses every time ! Will be returning for refund ! Waste of time and money !
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have about the process of searching for addresses. Our contact information can be found on our Support page: http://www.garmin.com/support
Rated 2 out of 5 stars
Looks nice works terribly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First thing I do is upload all current maps. Drove Austin to desdin fl. That stupid thing couldn’t keep itself from being lost.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Navigation devices create routes by estimating the fastest and most direct way to reach a destination by using major roadways. There may be times when you find that your device takes you out of the way or creates a route that seems wrong to you. This Garmin FAQ will help:  https://bit.ly/2khND6Q
Rated 5 out of 5 stars
GREAT GPS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT IS A GREAT GPS. Very easy to use. Very dependable.
I would recommend this to a friendRated 5 out of 5 stars
.good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Muy buen GPS.......................................
I would recommend this to a friendRated 1 out of 5 stars
Poor product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We took this product on a 2200 mile trip. Voice activation did not respond properly. It got us lost twice. It tried to route us through flooded streets. Most of the time it did not pick up on road construction and their reduced speeds. We were very disappointed in its performance and returned the product. Our phone Waze out performed the Garmin emencely. We will never purchase another Garmin product.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .While the GPS is ready to use out of the box, we would suggest checking for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process:  https://www.youtube.com/watch?v=Wk7VytUipe8&en-us
Rated 5 out of 5 stars
Quality Garmen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the garmen for christmas. It is very useful.
I would recommend this to a friendRated 1 out of 5 stars
Unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t know, it’s been hooked up to the computer for OVER 2 weeks downloading updates for maps. I THOUGHT I bought something I could plug into the lighter and go; according to the salesman!!!
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .This model includes Built-in Wi-Fi® for easy map and software updates. It can also be connected to a computer and updated with Garmin Express if desired. If you need additional assistance, Garmin Product Support is happy to help. Our contact information and hours of operation, can be found on at: https://support.garmin.com/en-US/
Rated 5 out of 5 stars
On the road again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to load and more info than previous units
I would recommend this to a friendRated 2 out of 5 stars
Don't buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not dependable and difficult to operate. Shuts off while driving and difficult to turn back on.
No, I would not recommend this to a friendRated 4 out of 5 stars
On the road again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had get this when i was in Kentucky. It work great i live in nj
I would recommend this to a friendRated 2 out of 5 stars
Same issues
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad speakers and voice commands dont work. 3rd one in 5 years.
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless GPS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless GPS, was not working a lot of times showing “no satellite reception “ leaving me lost, the only reason I have not returned this second one that is doing exactly like the first is that I am out of the country and will do that any time I come back.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support
Rated 4 out of 5 stars
Like it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will rather use phone but at least with this my phone will never die
I would recommend this to a friendRated 1 out of 5 stars
GPS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device was missing the base to hold the GPS screen in place on the dashboard. I returned it and the clerk advised me to purchase the Garmen GPS at Amazon.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .All Garmin portable navigators in this line should come with a mount. Should this happen when buying from a retailer, said retailer will replace or exchange within their return period.










