Customer Ratings & Reviews
- Model:
- 010-02038-02
- |
- SKU:
- 6319480
Customer reviews
Rating 4.6 out of 5 stars with 2580 reviews
(2,580 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Too big! Should play movie’s
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big! It shutoff too much and wouldn’t charge right all the time. I returned it and got the smaller one and it works
No, I would not recommend this to a friendRated 3 out of 5 stars
GARMIN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.MY CELL PHONE WAS MORE UPDATED. LOCALLY WHEN I WAS DRIVING AS A PROFESSIONAL. gARMIN WAS NOT ALWAYS DEPENDABLE.
No, I would not recommend this to a friendRated 1 out of 5 stars
Inaccurate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible accuracy. Slow to respond on directions and inaccurate.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .While the GPS is ready to use out of the box, we suggest checking for map and software updates that were released while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. Additional help can be found on the Garmin Support Center.
Rated 3 out of 5 stars
Gps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful large screen. We are still struggling with the maps. We think we will have to update maps.
I would recommend this to a friendBrand response from GarminProductExpert
Posted .While the GPS is ready to use out of the box, we suggest checking for map and software updates that were released while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. Additional help can be found on the Garmin Support Center.
Rated 3 out of 5 stars
Garmin DriveSmart 65 & Traffic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of having to accept the terms and conditions each time I drive anywhere
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To his device require continuous internet connection with the phone to provide the correct directions. Google maps by far is the best
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .This GPS does not require a cellular data to navigate and is unaffected by cellular dead zones.
Rated 1 out of 5 stars
No
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never sticks to I returned it on the same day...
No, I would not recommend this to a friendRated 1 out of 5 stars
Street help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was defected! Returned it ! Battery would drain within 2 hours!
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .There is no limit when connected to an external power source. When on battery only the battery life is up to 1 hour from a full charge.
Rated 1 out of 5 stars
Absolute junk.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item 3 months ago and it’s already dead. Won’t turn on, and if it does it freezes instantly.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .While the GPS is ready to use out of the box, we suggest checking for map and software updates that were released while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. Additional help can be found on the Garmin Support Center.
Rated 1 out of 5 stars
Love this GPS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had purchased this GPS to travel so far it is been wonderful I wouldn't be without it it does everything is a supposed to and more
I would recommend this to a friendRated 1 out of 5 stars
Bad purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a bad purchase. GPS was always failing. Not easy to use at all.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Garmin Product Support is happy to help, please visit support.garmin.con.
Rated 1 out of 5 stars
Not for me.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible routes. Some made no sense. Backtracked a lot. My nuvi 2597 LMT is way better.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support
Rated 1 out of 5 stars
2nd Garmin. Problem got worse.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great until it turns off by itself. Comes back on 5 to 30 minutes later.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support
Rated 2 out of 5 stars
the msps are outdated and good luck finding your w
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice unit and user friendly, however, the maps are far from being up to date. It has sent me wrong numerous times.or long ways. My new house doesn't even have roads 5 miles from the house. I have resorted to my phone in that area. A bit sad with technology today.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .We are happy to help verify the latest mapping is installed on your device. We do offer three updates each year. Our mapping provider is also able to take map error reports should we find some information that needs to be edited.
Rated 2 out of 5 stars
cant find some addresses
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are a lot of addresses that cant be found and lot of gas is wasted. For a lot of road names, it says' ROAD" Called customer service and asked why can't they be accurate like google maps. They said they get maps from HERE company. I would never buy GARMIN again
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Its rare that an address is not found within our mapping. Contacts such as this is typically an easy resolution. Should you wish for assistance in finding a certain address please contact our Support Center. Worst case scenario a missing address can be reported directly on our website.
Rated 1 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work like it should.took it back for refund.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support
- Pros mentioned:Ease of use, Screen size
Rated 5 out of 5 stars
Fab GPS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Many useful features, such as over-speed-limit alert + lifetime map updates. Large screen a plus. Many reviews mention volume is too low. It can be adjusted. Mostly, it comes down to your preference AND your driving such as radio volume & open windows.
I would recommend this to a friend Rated 1 out of 5 stars
Keeps turning itself off, gets frozen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps turning itself off, gets frozen Keeps turning itself off, gets frozen
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for providing feedback. I’m sorry about the issue with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support
Rated 1 out of 5 stars
Screw off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You were asked three times to remove me from your email. Take me off list.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what we expected. Not too happy with this one.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support










