Customer Ratings & Reviews
- Model:
- 010-02038-02
- SKU:
- 6319480
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.
This summary was generated by AI based on customer reviews.
junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.operating system is junk, gives wrong directions, would not recommend
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .While the GPS is ready to use out of the box, we would suggest checking for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates.
Took me to addresses that were wrong
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incorrect addresses for businesses and connection would waver
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your feedback. It sounds like the device needs to be updated. While the GPS is ready to use out of the box, we would suggest checking for any software updates that may have been made available while the device was in transit and on the retailer’s shelf. This model includes built-in Wi-Fi for easy map and software updates without a computer. Please visit, support.garmin.com for help and information, such as product manuals, frequently asked questions, videos, and customer support.
YOU NEED SMART PHONE TO USE IT .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CALL FOR REVIEW 360 635 3502 DO NOT HAVE SMART PHONE .
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .This GPS does not require cellular data to navigate and is unaffected by cellular dead zones.
maps are lame, tried to update at the motel BUT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.maps need clarity and more voice prompts. My new DriveSmart 65 only says TURN LEFT ... at Smith street ? after that. This is my 4th Garmin and the MOST expensive. MAPS, Computer USB, and phone support are the WORST I have seen. WHAT HAPPENED TO GARMIN ??
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your review. I am sorry to hear about your experience with the updates. Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/
- Cons mentioned:Battery life
terrible engineering
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to unplug it after every trip otherwise it burns it up and no longer turns on. This is the 7th Garmin in 12 months
No, I would not recommend this to a friend BestBuy Stands Behind their Sales
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit failed all tests when attempting to update the maps, pair with Bluetooth, and update via WIFI. I returned the unit and all its packaging to Best Buy, and a refund was initiated on the spot.
No, I would not recommend this to a friend- Pros mentioned:Screen size
Garmin
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new garmin voice. It was very easy to program and the screen is a little bigger which I also like
I would recommend this to a friend ERRATIC OPERATION... POOR SUPPORT FROM BEST BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY ERRATIC OPERATION... SOMETIMES IT WOULD WORK AND THEN STOP. IT WOULD NOT RESTART FOR HOURS. OTHERTIMES, AFTER STOPPING FOR A CUP OF COFFEE, THE UNIT WOULD NOT RESTART. THIS MAKES THIS UNIT UNDEPENDABLE AND WORTHLESS. THE STORE WOULD NOT PROVIDE A REFUND OR STORE CREDIT
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Garmin Product Support is happy to help. Our contact information and hours of operation can be found on the Garmin website at: https://support.garmin.com/en-US/
No Magnet Mount with this Item
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garmin is a great product. However, we expected a magnet connection on the backside which was not shown in the product photos or description, so we ordered it, only to discover there is no magnetic mount. Having a magnet connection minimizes damage to the USB port that happens when the system falls off your dash and gets tugged on repeatadly.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this Crap 01/18/2022 I did it use until 02/17/2022 until today 03//4/2022 this died will not come back they say it’s not returnable plus it makes you want to throw it out the window it is so hard to use don’t buy
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .This device includes a 12-month manufacturer’s warranty. Garmin Product support is happy to get the issue resolved. Our contact information and hours of operation, can be found at: garmin.com/support
Questionable, suspect.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well when it did. But in less than 30 days, it died suddenly.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Garmin Product Support is happy to help. Our contact information and hours of operation, can be found on at: https://support.garmin.com/en-US/
bad purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchase his garmin if can't find my home address called they'll correct it but it could take a year had trouble with other address what a wast of money
No, I would not recommend this to a friendStopped working
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1 year. It worked great at first, but 8 months in, it stopped working entirely. Does not turn on.
No, I would not recommend this to a friendDidn’t work for my purpose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have my street on it. GEEK squad tried to update it but could not do it. My money was refunded, plus a stipend for gasoline
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Although rare it is possible to have missing map data. We are happy to assist in reporting any missing map data to the mapping provider. Our customers receive up to three map updates each year. On our website here, https://supportforms.garmin.com/en-US/form/report-map-error/ we have a submission form that will report this for you.
Garmin-DriveSmart GPS 6.95"
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase previously it did not last me a week. Was able to exchange it for another only for the 2nd device to stop working less than 3 months later.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Garmin Product Support is happy to help. Our contact information and hours of operation can be found on the Garmin website at: https://support.garmin.com/en-US/
- Pros mentioned:Screen size
Garmin DriveSmart 65
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product with an excellent sized display, good graphics but a disappointing search capability. It is only efficient with a smartphone interface for searching business names, locations, etc.
I would recommend this to a friend Big city navigation only
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only buy this product if you live in a big city Most of the directions you get in rual areas and country settings is CANNOT FIND LOCATIONS save your money use your smartphone navigation
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Garmin Product Support is happy to help. Our contact information and hours of operation can be found on the Garmin website at: https://support.garmin.com/en-US/
Garmin Drive Smart 65
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase price for this item was 250.00+ and within 30 days the item will not power up. In trying to get help, I am being advised that the item is no longer returnable.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Garmin Product Support is happy to help. Our contact information and hours of operation can be found on the Garmin website at: https://support.garmin.com/en-US/
- Pros mentioned:Ease of use, Screen size
Good gps
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like gps big screen easy to hit buttons user friendly map update works better than the 66 drivesmart has the same screen size as the 76 i had a 2689 same size bigger screen great unit
I would recommend this to a friend Pls replace it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have send back this item for replacement because I have ordered truck navigation but company send me car navigation
I would recommend this to a friendBrand response from GarminProductExpert
Posted .For truck routing capabilities you will need to look into our dezl OTR line of devices.