Customer Ratings & Reviews
- Model:
- 010-02038-02
- |
- SKU:
- 6319480
Customer reviews
Rating 4.6 out of 5 stars with 2580 reviews
(2,580 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was a gift. I have not personally used it. I’m told it’s working good.
I would recommend this to a friendRated 5 out of 5 stars
Bill review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s terrific. Works just fine. It’s just why I needed for my older vehicle.
I would recommend this to a friend- Pros mentioned:Screen size
Rated 2 out of 5 stars
Poor volume
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GPS has a great screen size and a lot of good features. Unfortunately, the voice volume is too low, even when the master volume setting is set at maximum. With the radio and road noise, it's hard to hear. I suggest purchasing another GPS.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your comments. I’ve passed along your feedback about the volume to the appropriate team for review.
Rated 2 out of 5 stars
Garmin not accurate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was forced to buy a new Garmin GPS when my older Garmin nüvi no longer works because it is no longer supported. I hate that. A product should be serviced in perpetuity in my opinion. This particular model when I got it worked worst in my much less expensive Nuvi. The biggest problem I had was it didn't keep track of the proper position of the car. I would be sitting at the front of the intersection and the Garmin will tell me I still have anywhere from 200 to 500 feet to go. Even when I turned on the street before it changed the view on the carmen I would still be as much as 60 feet away according to this unit. This made it very confusing and hard to travel around as I would have to guess whether the turn i'm being asked to make is the correct one. when called Garmin support I got 1 very nice and helpful agent but got hung up on in the middle of our discussion. the next time I call support I got a very snarky and rude agent. I finally settle down and have them exchange my Garman for another one. I am hoping this one works better.
No, I would not recommend this to a friendRated 5 out of 5 stars
GPS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this product! Love that it has voice command!
I would recommend this to a friendRated 5 out of 5 stars
Garmin - Drive Smart
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product - This product was purchased for my son who has an older vehicle. The set up was easy to use.
I would recommend this to a friendRated 1 out of 5 stars
Regret ever buying this piece of junk!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Originally purchased this GPS about 3 years ago (not entirely sure how long ago) and was somewhat satisfied (enough so that I did not want to return it) at first. However that satisfaction quickly faded for a number reasons to the point of regretting this purchase. First, the traffic "alerts" and updates require that you download an app to your phone and a bluetooth connection to the GPS, which was spotty at best and randomly would disconnect and it would be a GIANT pain to get it to reconnect (I know it was on the GPS end because I upgraded my phone at least a year ago and been having the same issue). Plus quite often it would take as much 20 minutes to load the traffic data and updated far too infrequently, which sometimes meant I was at least halfway if not closer to my destnation. Another, and quite frankly my main issue, is the navigation. Even after downloading updates, which could only be done over wifi and would often take at least a couple hours, the maps would still be out of date. Also whatever programing it uses to plan routes is horribly does not adapt or learn at all (which I have seen in other similarly priced and units released around the same time as this one) and is rather inaccurate (extension of the non-updated maps, perhaps? I don't know) I would often use it setting my work as the destination for traffic info (when it did work) and have an ETA, with preferences set for quickest route it would pretty much always send me on a route that I know to take longer or send me miles out of the way for no reason at all, and I would take the quicker/shorter route and invariably arrive before the original estimated arrival time. Ultimately there has not been a day that has gone by where I did not regret buying this piece of junk (I have other choice words, it is that bad, but I can't post them here even censored)
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you, we appreciate your feedback. The GPS is designed to create routes by estimating the fastest and most direct way to reach a destination using major roadways. There are several navigation settings on your device that can affect the way it calculates routes.
To check Navigation settings: on the GPS select Settings, then select Navigation and check the following:
• Calculation Mode – Garmin recommends keeping this set to Faster Time
• Avoidances – place a checkmark next to items you want to avoid
Out-of-date maps or software can also cause your device to route inappropriately. This model includes built-in Wi-Fi for easy map and software updates without a computer.
Rated 5 out of 5 stars
Great GPS unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
I would recommend this to a friend- Pros mentioned:Screen size
Rated 5 out of 5 stars
Nice GPS unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and use which is great for seniors. Large display with brightness adjustment ensures it is not a distraction and is good, makes it easy on the eyes :). Voice commands are easy to use and work very well. I have not as yet tried out the live traffic functions.
I would recommend this to a friend Rated 5 out of 5 stars
My Garmin
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed now I can drive any where again.
I would recommend this to a friendRated 5 out of 5 stars
65 Smart Drive
Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the Garmin products I purchased, works well, but, I purchased another one for my truck
I would recommend this to a friendRated 4 out of 5 stars
Works but may need a hearing aid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. Sometimes (often enougfh) it doesn't seem to "hear" what you are telling it.
I would recommend this to a friendRated 3 out of 5 stars
Garmin2023
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the garmin and it didn’t have up to date maps on it then I couldn’t get new maps loaded had to take back to the geek squad Very disappointed lots of wasted time
No, I would not recommend this to a friendRated 5 out of 5 stars
Wonderful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Excellent service.Great price. Fast delivery.
I would recommend this to a friendRated 4 out of 5 stars
Nice GPS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best GPS I have owned. Lots of features and a big bold display. Love the WiFi map and firmware updates.
I would recommend this to a friendRated 2 out of 5 stars
Garmin not listening to experienced users
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First-the USB connection for power or charger which for years, I said Garmin needed to made modification, but Garmin did not care. Reason- we needed to removed from the mount and disconnected the USB-charger. This created the connection from USB cable to device losing internal contact and became unable to charging the device. This USB style not a good engineering and manufactured. I drove 35K to 55K a years, constantly on the road-long trip(s).
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Garmin welcomes ideas. To properly share please visit www.garmin.com/ideas.
- Cons mentioned:Voice command
Rated 4 out of 5 stars
Not Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad difficult to download upgrades. Have tried numerous times and they just don't want to update at all. The app is worthless Decide on a voice early you will not be able to change it
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Garmin
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Garmin GPS. Easy to read and to use. Easy online order and store pick-up. Friendly staff at customer service.
I would recommend this to a friend - Pros mentioned:Gps
Rated 5 out of 5 stars
Pretty nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far is good. My husband likes it. It's a Christmas gift, going on a trip hopefully it holds up good.
I would recommend this to a friend - Pros mentioned:Accuracy
Rated 5 out of 5 stars
Garmin GPS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best device I've ever purchased. Gets ne exactky where I want to fo.
I would recommend this to a friend










