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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2580 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 2,580 reviews
  • Rated 4 out of 5 stars

    Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a gift. I have not personally used it. I’m told it’s working good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bill review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s terrific. Works just fine. It’s just why I needed for my older vehicle.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    Poor volume

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GPS has a great screen size and a lot of good features. Unfortunately, the voice volume is too low, even when the master volume setting is set at maximum. With the radio and road noise, it's hard to hear. I suggest purchasing another GPS.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your comments. I’ve passed along your feedback about the volume to the appropriate team for review. Garmin

  • Rated 2 out of 5 stars

    Garmin not accurate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was forced to buy a new Garmin GPS when my older Garmin nüvi no longer works because it is no longer supported. I hate that. A product should be serviced in perpetuity in my opinion. This particular model when I got it worked worst in my much less expensive Nuvi. The biggest problem I had was it didn't keep track of the proper position of the car. I would be sitting at the front of the intersection and the Garmin will tell me I still have anywhere from 200 to 500 feet to go. Even when I turned on the street before it changed the view on the carmen I would still be as much as 60 feet away according to this unit. This made it very confusing and hard to travel around as I would have to guess whether the turn i'm being asked to make is the correct one. when called Garmin support I got 1 very nice and helpful agent but got hung up on in the middle of our discussion. the next time I call support I got a very snarky and rude agent. I finally settle down and have them exchange my Garman for another one. I am hoping this one works better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product! Love that it has voice command!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin - Drive Smart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product - This product was purchased for my son who has an older vehicle. The set up was easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Regret ever buying this piece of junk!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased this GPS about 3 years ago (not entirely sure how long ago) and was somewhat satisfied (enough so that I did not want to return it) at first. However that satisfaction quickly faded for a number reasons to the point of regretting this purchase. First, the traffic "alerts" and updates require that you download an app to your phone and a bluetooth connection to the GPS, which was spotty at best and randomly would disconnect and it would be a GIANT pain to get it to reconnect (I know it was on the GPS end because I upgraded my phone at least a year ago and been having the same issue). Plus quite often it would take as much 20 minutes to load the traffic data and updated far too infrequently, which sometimes meant I was at least halfway if not closer to my destnation. Another, and quite frankly my main issue, is the navigation. Even after downloading updates, which could only be done over wifi and would often take at least a couple hours, the maps would still be out of date. Also whatever programing it uses to plan routes is horribly does not adapt or learn at all (which I have seen in other similarly priced and units released around the same time as this one) and is rather inaccurate (extension of the non-updated maps, perhaps? I don't know) I would often use it setting my work as the destination for traffic info (when it did work) and have an ETA, with preferences set for quickest route it would pretty much always send me on a route that I know to take longer or send me miles out of the way for no reason at all, and I would take the quicker/shorter route and invariably arrive before the original estimated arrival time. Ultimately there has not been a day that has gone by where I did not regret buying this piece of junk (I have other choice words, it is that bad, but I can't post them here even censored)

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you, we appreciate your feedback. The GPS is designed to create routes by estimating the fastest and most direct way to reach a destination using major roadways. There are several navigation settings on your device that can affect the way it calculates routes.
      To check Navigation settings: on the GPS select Settings, then select Navigation and check the following:
      • Calculation Mode – Garmin recommends keeping this set to Faster Time
      • Avoidances – place a checkmark next to items you want to avoid
      Out-of-date maps or software can also cause your device to route inappropriately. This model includes built-in Wi-Fi for easy map and software updates without a computer. Garmin

  • Rated 5 out of 5 stars

    Great GPS unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice GPS unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use which is great for seniors. Large display with brightness adjustment ensures it is not a distraction and is good, makes it easy on the eyes :). Voice commands are easy to use and work very well. I have not as yet tried out the live traffic functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Garmin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed now I can drive any where again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 Smart Drive

    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Garmin products I purchased, works well, but, I purchased another one for my truck

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works but may need a hearing aid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Sometimes (often enougfh) it doesn't seem to "hear" what you are telling it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Garmin2023

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the garmin and it didn’t have up to date maps on it then I couldn’t get new maps loaded had to take back to the geek squad Very disappointed lots of wasted time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Excellent service.Great price. Fast delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice GPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best GPS I have owned. Lots of features and a big bold display. Love the WiFi map and firmware updates.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Garmin not listening to experienced users

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First-the USB connection for power or charger which for years, I said Garmin needed to made modification, but Garmin did not care. Reason- we needed to removed from the mount and disconnected the USB-charger. This created the connection from USB cable to device losing internal contact and became unable to charging the device. This USB style not a good engineering and manufactured. I drove 35K to 55K a years, constantly on the road-long trip(s).

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Garmin welcomes ideas. To properly share please visit www.garmin.com/ideas. Garmin

  • Cons mentioned:
    Voice command

    Rated 4 out of 5 stars

    Not Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad difficult to download upgrades. Have tried numerous times and they just don't want to update at all. The app is worthless Decide on a voice early you will not be able to change it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Garmin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Garmin GPS. Easy to read and to use. Easy online order and store pick-up. Friendly staff at customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Pretty nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is good. My husband likes it. It's a Christmas gift, going on a trip hopefully it holds up good.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Garmin GPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device I've ever purchased. Gets ne exactky where I want to fo.

    I would recommend this to a friend