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Customer Ratings & Reviews

Your price for this item is $52.99
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The comparable value price is $239.99

Customer reviews

Rating 4.6 out of 5 stars with 2580 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 2,580 reviews
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Traffic GPS works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this GPS. Works well and integrates with phone if you don’t have blue tooth.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy with this purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to update maps via wi-fi or online.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Garmin GPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy of use, I’m very happy with my garmin and I will recommend to my friends !

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Nice GPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great GPS system and the price was reasonable customer service is also very good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Garmin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent GPS easy to operate, simple to use, very helpful in large city.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    drive smart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great great map easy to use charges fast good voice commands

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Shane

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my garmin it's just what I wanted for my birthday.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Garmin GPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works well, easy set up, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DriveSmart 65

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Garmin GPS. I gave the first one to my son. This one is a bit bigger and much lighter. The screen is easy to see, and functions as expected! The only complaint I have with Garmin is the length of time needed to upgrade the software! Other than that, it's a great unit and I would recommend it to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin Drive Smart 65 is awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used my Garmin - DriveSmart 65 immediately and absolutely love it! Got me where I needed to go. Voice was clear, precise and accurate. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Traffic

    Rated 1 out of 5 stars

    Oside96

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this unit for the traffic since I depend on it for my job and Garmin wants me to pay subscription fees to have what it was supposed to come with. Returning it asap.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Apologies for the confusion. No subscription or fee is required. This model includes Garmin Traffic ready to use right out of the box with the included cable. To access the LIVE Traffic, you will need to connect the GPS with a smartphone that has the Garmin Drive app installed. For more details please visit garmin.com/traffic. Garmin

  • Rated 1 out of 5 stars

    Stopped working after 16 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in March of 2023 and device has already stopped working. Called Garmin Customer Service to be told that they could replace the device with a refurbished device for $130 since it is outside of the 1 year warranty. The refurbished replacement only has a 90 day warranty. One would think the GPS would be operable for more than 16 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    piece of crap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    temp outside 72 degrees unit locked up and the only way to keep it from locking up was to put on the ac and have it blow on the unit all the time i was driving. also up load of new maps was a joke i called customer support to registert it and they tell me it needs to be updated i started that process and the internal clock in the unit told me it would take 28 hours hooked up to my computer Never by a garmin product again and i will let all my friends about my experiances

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 5 out of 5 stars

    Mrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the gps I which comes with the instructions to download the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin Gps

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this gps, works great and im able to see the screen with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is excellent traffic updates are slow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and picked up in store. Very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent. It also arrived in a timely manner.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    autoboy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it only worked sometime i returned it it was junk don`t buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defect, it doesn't work at all. I didn't use even 5 times. Will return

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support Garmin