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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,581 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. The size is just right and the graphics are wonderful and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in the boonies of NM. I expected to have to download area maps, but it has known every road I have been on. It even knows Forest Service roads. It is much better than expected. My hearing is bad, but I hear and understand the directions. No need to ask "What?" Wish it came with a printed manual!

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    DEPENDABLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE BAMM I have really been enjoying my new Garmin DriveSmart 65 it has everything i was looking for. This is an upgrade for me i have been using Garmin for several years and it has not failed me one time, i have traveled with confidence with my Garmin on Board. We have haled it many miles together

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Garmin

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Must have when traveling. Does not need battery or data when you're driving. Hardly use my cellphone for maps. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Awesome Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works right out the box. No need to connect to the computer to set up. Just use athe app with an available wifi connection and Bluetooth to update if necessary. Great update to my previous Garmin GPS model.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Gets Us Where We're Going

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a tad different from out last Garmin, but we really like the bigger screen and added features (still learning about those). It gets us where we're going and helps us navigate traffic. I would definitely buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Larger screen size and traffic are GREAT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a snowbird, I use a GPS going back and forth between locations. This traffic GPS replaced a smaller 5" Garmin GPS. The added size is both noticeable and appreciated. The traffic function is an added appreciated function.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this GPS. Has a nice big screen and is easy to use with lots of nice features.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Go for the screen size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied, the size of the screen makes it well worth it, even compared to large smartphones. Directions are clear and you usually get a split screen with a double view: the map itself but also your point of view with the signs you're going to see, etc. Would get the same if I had to do it again.

    I would recommend this to a friend
  • Pros mentioned:
    Traffic

    Rated 4 out of 5 stars

    Works well for the most part

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving to a newer Garmin from my last one, it took me awhile to find all the functions I was familiar with. The traffic function seems to do a better job of determining if a detour will be affective and twice detoured me properly. So, we will see how it goes moving forward. One thing I have always liked about Garmin, is that I can call and talk to their Tech support with questions. They showed me where to leave my phone hooked up for traffic and weather, while leaving off the hands free phone option, as my Tahoe does that better.

    I would recommend this to a friend
  • Pros mentioned:
    Traffic

    Rated 5 out of 5 stars

    A Great Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent buy, always preferred Garmin products and this is why. the live traffic is spot on as well as the auto detour. always has me early or at the latest, on time. I would recommend to any one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Nice big screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big screen. Easy to use. Before I had TomTom but Germain is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Screen size

    Rated 5 out of 5 stars

    I upgraded to this model.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this model GPS because of the larger size and the fact that it has Bluetooth capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Best Aftermarket GPS Ever!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly! I have had wonderful success with Garmin for many years. They are simply the best when it comes to Automotive GPS units. I currently have 2 of DriveSmart 65's. I would have more but I only have two vehicles!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good, but not great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have expected that the routing would be more accurate and give a more exact ETA. I would have to go 10 MPH above the speed limit to achieve Garmin's lofty aspirations! It is typically 1 to 2 hours off, always giving me an easier time than actual. The unit also restarts randomly, and this can be irritating when you are approaching a confluence of merging freeways and exits. The screen is huge, and the Voice commands are typically heard accurately, allowing the unit to be operated hands free for navigation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Traffic

    Rated 5 out of 5 stars

    Great GPS!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great GPS! I bought this for long car trips as my phone was too small for aging eyes. I also wanted a GPS that I could sync to my phone so I got real time traffic updates. Easy to set up and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up-to-date and good with directions. Like the features. Better than my car's GPS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    new garmin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great love the big screen very easy to see the price was very good i got on sale

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Garmin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. Great value with all the capabilities. Very easy viewing on the large screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, good size, easy to use, great notifications with cell phone.

    I would recommend this to a friend