Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $52.99
Clearance
The comparable value price is $239.99

Customer reviews

Rating 4.6 out of 5 stars with 2580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,580 reviews
  • Rated 5 out of 5 stars

    This was a gift to my son.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know he told me he thinks it is a great unit. Likes the details and graphics. You can understand when you are given audio directions. Not garbbled. He now enjoys finding his way around in different towns.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Garmib

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for Mom. User friendly for me, but she keeps it for emerfebxy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent performer, with a few minor drawbacks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the Garmin DriveSmart 65. I haven't experienced the problems described in some other reviews. True, it did take a long time to initially update the software and data, over night even through a wired network connection, but this is not an ongoing issue. In use, the unit performs well. It boots up and acquires signal quickly, the directions are accurate and quickly recalculate upon diverging from the planned route, the screen is easy to read, the audio is clear, and it was easy to attach to the windshield with the included mounting pieces. So far, the suction cup has not come loose (and can be a little difficult to remove), but the weather has not been hot, so potential problems with the unit falling off cannot be entirely ruled out; fortunately, aftermarket alternatives are easily available. It is easy to enter new addresses, but the procedure took a little while to figure out at first. A downside of the address list is that it cannot be sorted alphabetically, except perhaps by deleting and re-entering everything in alpha order, because it remains in the order the addresses were entered. When entering addresses with the unit not plugged into power, the charge lasted about an hour. The USB cable is a little disappointing, with an outdated USB 2 type B mini connection at the unit end, and the socket placement on the rear of the unit pretty much requires that the cable be plugged in before being mounted on the windshield attachment. The operating cable is about 68" long, including the cigarette lighter plug end. A shorter cable, with a USB type A plug at the other end for attaching to a PC or phone charger, is about 14" long. The outdated technology here may contribute to the long update times. One thing that surprised me was how light the unit is for its size, lighter than my rather small phone. Others have complained about the plastic construction, but this contributes to the light weight, and the light weight puts less strain on the windshield attachments. It's not at all flimsy. Finally, the unit is a little awkward to store or transport because the mounting components do not fold flat. Given updated USB technology, a clearer user interface for entering addresses, a sortable address list, and more compact attachment pieces, the unit would support a 5-star rating. For the same price, of course.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great GPS and easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this GPS and it was a great purchase. Its very easy to set up and use. The screen is vivid and easy to read. The print size is perfect for us. I would definitely recommend purchasing it. We only encountered 2 odd issues that we were unsuccessful in resolving. The "hey Garmin" voice command only recognized my voice...not my husband. Also while testing some other features we found that we were unable to adjust the MAX speed MPH. It is preset at 75 and the + and - signs are grayed. We have had it for about a month and we like it.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great GPS

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS is awesome. It does everything we need and has free upgrades for RV use. Very useful tool. We did curbside pickup in our motor home on the way out on a trip. So convenient and safe.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Nice GPS with great features

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My car GPS system failed to work and I needed a GPS to fill in for a couple of weeks while the dealership ordered a replacement. This was a perfect choice. I like it better than the in-dash one in my car.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GPS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this. Easy to use. Sales person was very helpful and knew what he was talking about.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Garmin

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do and I have no problem

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    nice system!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few nav systems and this one is the best. Took on a few trips to oregon and arizona and it is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    This will work for you

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third garmin product. I use it everyday and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    JDH

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product well worth the investment mounting in my transit connect required some effort

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GPS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, easy to use. Accurate information and updates.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great gps

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my gps and love this product I use my gps everyday and believe that this product is rated excellent

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, 95% of the time the gps is very accurate and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy with this product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this productI bought this to replace my former and older model. The voice activated assistance feature, as well as voice guided turn by turn navigation are wonderful. So many more features! I love it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    So far so good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model works fine. I have discovered that you can’t rely on the speed limit that it shows for several roads so be careful. We have not yet used the garmin app with it so I can’t comment on how well the two work together. The big screen is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS Despite Garmin Website Glitches

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an older Garmin GPS and another brand, I was motivated to purchase this DriveSmart 65 after the older GPS took me on a wild goose chase on a recent long-distance trip. Initially, nothing worked well or right when I attempted to register the GPS and to download the maps. Having crossed that hurdle I am very pleased with the super speed of the GPS, the detail to the maps and the Voice direction instructions. Connected to the smart phone, the GPS is a very good hands-free speaker. Wish I'd bought this GPS about a year ago and highly recommend it compared with the more costly options.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Garmin review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th Garmin over quite a few years. Always quality! My last one had what I call “bread crumb” trail which this one doesn’t so I’ll miss that. Otherwise excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the bigger screen compared to my Nuvi 2689 . Also voice commands work so much better. And the added features with the lane use and rest stop advice is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gps

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and clear easy to use love the maps are on point

    I would recommend this to a friend