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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,581 reviews
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Garmin review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th Garmin over quite a few years. Always quality! My last one had what I call “bread crumb” trail which this one doesn’t so I’ll miss that. Otherwise excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great on trip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traveling to Washingon DC and needed a gps, bought this and it worked out great!

    I would recommend this to a friend
  • Pros mentioned:
    Traffic

    Rated 5 out of 5 stars

    GPS easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ...very comfort on the eyes I love when it gives me alt routes in traffic.... it give you live traffic and I can answer my phone and it comes right up on the Garmin that is hands free very cool feature

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the bigger screen compared to my Nuvi 2689 . Also voice commands work so much better. And the added features with the lane use and rest stop advice is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Traffic

    Rated 4 out of 5 stars

    Travel with ease

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. Makes travel so much easier and the added things like traffic ahead is just great. I also like the gas station and restaurant icons when I travel. You will never get hungry or run out of fuel .

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice size screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size is great. I love the fact that it also lets you know the speed your driving at the posted limit. It would be nice though for it to have indy’s Actually speed limits as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Garmin 65

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one I've had so far. Easy set up, easy to use, lifetime updates.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Best GPS ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best GPS ever! Can't think of anything missing I would like to have it do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's OK, but disappointed in the Garmin name.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this due to the fact that my new phone S20 FE GPS was taking me to the wrong places, telling me to turn when there was not road, etc. Never had a problem with my S7 phone. Have been trying this out for a while, it is better than the GPS on the phone in some ways. Although, when arriving at the location/destination, many times it is not the location, it is either down the street further or took me past it. I checked the satellites that a Best Buy Tech showed me how to do, it keeps claiming in the range of 10-20 feet accuracy, but not even close. The other problem I am having is on the hands free phone Bluetooth. It connects to my phone, but when on calls I get a crackling sound which is very annoying. I downloaded the updates as soon as I got it out of the box as instructed. Just got another update last week and nothing changed. It would be nice to know what the updates are for and if they are suppose to fix anything. I am disappointed, because I was a Garmin person for years. My very old Garmin Nuvi (outdated for updates) was super accurate and never had a problem with it once. I saw some of the reviews prior to buying and like anything else, some had great results and some had poor results. Thus I took a chance and bought this one. It is past the return date for Best Buy, which I wish they gave you more time to return, and have the ability to run it through the paces. Not sure what to do now, maybe future updates will fix it or maybe I have a faulty product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Garmin GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mapping and picture. Easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    What an Upgrade from my old Garmin!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit as it responds to voice commands. No more trying to type in locations as I am able to speak it into the unit. Screen is larger as well for easy viewing while driving.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great GPS unit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a GPS unit for my patrol cruiser, this unit is fantastic. Works great and the updates are easy to generate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Garmin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it before a trip to North Carolina. Worked great! I've had older Garmin's, it was so nice just to download the map updates over wifi directly to the device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Garmin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use & setup. The audio could be louder, difficult to understand.

    I would recommend this to a friend
  • Cons mentioned:
    Voice command

    Rated 3 out of 5 stars

    Unable to update software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item worked flawlessly on a trip taken, but in a few weeks it needed its software updated to correct voice command and street maps. Garmin Express was downloaded to our PC but it would never recognize our device. Garmin did not have a solid answer after many attempts with their support staff on why my issue continued. For those who can update it is a tremendous piece of equipment.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      This model also includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process:  https://www.youtube.com/watch?v=Wk7VytUipe8&en-us Garmin

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - gets me to where I need to go, easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great upgrade after over 20 years

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original GPS just wouldn't turn on anymore. It was time to upgrade. I like the screen size and traffic warnings (school zones, speed changes, etc.). It was perfect for our road trip.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    nice system!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few nav systems and this one is the best. Took on a few trips to oregon and arizona and it is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Works great where I work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Garmin GPS in the excavator/brushcutter that I run at work. I clear brush on company logging roads in Humboldt County, CA, and Garmin is the only one that has most of the roads on it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it.in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to see. Especially for us seniors. We love being able to tell it where we want to go instead of typing it. Had it installed by Geek Squad and have not had any issues since.. Great buy.

    I would recommend this to a friend