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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2581 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,581 reviews
  • Rated 3 out of 5 stars

    It's OK, but disappointed in the Garmin name.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this due to the fact that my new phone S20 FE GPS was taking me to the wrong places, telling me to turn when there was not road, etc. Never had a problem with my S7 phone. Have been trying this out for a while, it is better than the GPS on the phone in some ways. Although, when arriving at the location/destination, many times it is not the location, it is either down the street further or took me past it. I checked the satellites that a Best Buy Tech showed me how to do, it keeps claiming in the range of 10-20 feet accuracy, but not even close. The other problem I am having is on the hands free phone Bluetooth. It connects to my phone, but when on calls I get a crackling sound which is very annoying. I downloaded the updates as soon as I got it out of the box as instructed. Just got another update last week and nothing changed. It would be nice to know what the updates are for and if they are suppose to fix anything. I am disappointed, because I was a Garmin person for years. My very old Garmin Nuvi (outdated for updates) was super accurate and never had a problem with it once. I saw some of the reviews prior to buying and like anything else, some had great results and some had poor results. Thus I took a chance and bought this one. It is past the return date for Best Buy, which I wish they gave you more time to return, and have the ability to run it through the paces. Not sure what to do now, maybe future updates will fix it or maybe I have a faulty product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    This will work for you

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third garmin product. I use it everyday and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Garmin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it before a trip to North Carolina. Worked great! I've had older Garmin's, it was so nice just to download the map updates over wifi directly to the device.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice size screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size is great. I love the fact that it also lets you know the speed your driving at the posted limit. It would be nice though for it to have indy’s Actually speed limits as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Garmin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older Garmin. Easy set up and data transfer. Quick startup and satellite acquisition and my wife fids it much easier toread.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    What an Upgrade from my old Garmin!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit as it responds to voice commands. No more trying to type in locations as I am able to speak it into the unit. Screen is larger as well for easy viewing while driving.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, easy to use. Accurate information and updates.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Big Screen and some great hints along the way.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Garmin GPS has a very large readable screen and great directions. It also gives some hints along the way.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Garmin purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it took a bit of time to complete the initial update but all is great now. bigger screen and vocal commands are a big improvement very helpful in big cities you are not familiar with

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great upgrade after over 20 years

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original GPS just wouldn't turn on anymore. It was time to upgrade. I like the screen size and traffic warnings (school zones, speed changes, etc.). It was perfect for our road trip.

    I would recommend this to a friend
  • Cons mentioned:
    Voice command

    Rated 3 out of 5 stars

    Unable to update software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item worked flawlessly on a trip taken, but in a few weeks it needed its software updated to correct voice command and street maps. Garmin Express was downloaded to our PC but it would never recognize our device. Garmin did not have a solid answer after many attempts with their support staff on why my issue continued. For those who can update it is a tremendous piece of equipment.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      This model also includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process:  https://www.youtube.com/watch?v=Wk7VytUipe8&en-us Garmin

  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Works great where I work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Garmin GPS in the excavator/brushcutter that I run at work. I clear brush on company logging roads in Humboldt County, CA, and Garmin is the only one that has most of the roads on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for around town and road trips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions are clear and easy to follow. The unit notifies you of turns in plenty of time so you can change lanes. Lots of voices to choose from. Easy to change settings and preferences.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it.in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to see. Especially for us seniors. We love being able to tell it where we want to go instead of typing it. Had it installed by Geek Squad and have not had any issues since.. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, 95% of the time the gps is very accurate and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great I love it I am so glad I purchased it I will recommend anyone to get it it is very helpful. The screen size it’s nice you can see without straining your eyes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and clear easy to use love the maps are on point

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I chose this instead of Tom Tom (my last 3). Super easy to program in different ways, easy to use and correct. Thank you to the great sales associate that was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update for my Garmin Nuvi 1490

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device for our (my) '95 Neon Sport Coupe that I purchased new. I wanted a bigger screen, the newest features and it's compatibility with the use of a backup camera which I also purchased. I especially like the higher resolution screen & its' "Ok Garmin" voice control. Along with the BC30 cam I bought the 12V DC adapter to have the "65" hard wired to the car's ignition wiring allowing the Neon's one and only DC plug to be free for other uses. The Geek Squad installed both accessories. The navigation is top notch as can be expected. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent GPS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it especially the feature to send addresses from my iPhone. For longer trips use as a replacement for my cars GPS. Great to be able to update maps. Size is wonderful.

    I would recommend this to a friend
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