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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,581 reviews
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    I'd buy another

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After updating it, I love it. Works great, pretty accurate, not perfect but it will get you where you want to go. Display is nice big, the touch screen works real nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better then I expected.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get another Garmin GPS due to poor optimal routing and poor traffic avoidance, compared to Google maps or WAZE. I decided to give Garmin one more chance and I am glad I did. This GPS has great traffic avoidance and destination routing. I compare it often to routing from google maps or Waze and most of the time it give the exact same directions, sometimes an even better route. The traffic routing in rush hours is almost as good as google maps or Waze, about 70% of the time if give the exact same route google maps does .

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    GPS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for myself, it works very good.. the gps very smart, it help a lot when you drive.. this gps is perfect for very one.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    This will work for you

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third garmin product. I use it everyday and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this Garmin is perfect. I needed something with a large screen since my new vehicle did not come with one built in. It is easy for me to use and see. Also, it has helped me out numerous times (I have only owned for about a month). Not sure if it said it in the description, if so, I missed it, but it comes with the window mount so no need to buy one. Regarding price, I am not sure if it is considered expensive, but I bought it on sale and was able to use my rewards so it was a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Traffic

    Rated 5 out of 5 stars

    Kathryn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great GPS, Idenifes traffic problems then gives you options. Easy to see screen. Typical Garmin quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice large bright display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Garmin Smart Drive 65 to replace an old Nuvi 40 which still works fine. The display on the Smart Drive 65 is almost twice the size of the Nuvi. The display is bright and does well in the bright sun, I don’t get any reflections on the screen. I find the points of interest features nice when visiting new places. I’ve linked the Garmin to my Smart Phone with the Smart Link app. But really haven’t had the chance to use it much. It does send a notice to my maps app of where my car is parked when I turn my Garmin off.

    I would recommend this to a friend
  • Pros mentioned:
    Traffic

    Rated 5 out of 5 stars

    Excellent Garmin product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Garmin DriveSmart 65 provides what I wanted most: live traffic to simplify my routing. This Garmin was on sale so the price met my budget. It is worth every penny. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Better than the indash GPS systems.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the screen size and clarity, great notifications of speed limit changes, upcoming construction and general directions.....extremely happy that I choose this Garmin...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be great... but....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit and used it to navigate a nearly 2,000 mile round trip, so I definitely got to give it a good test. The features are great, it's easy to use and the "Up Ahead" feature is very useful. We were pulling a camper so we had it set to show truck stops, rest stations, and historic locations. The down side and the reason I gave it a three is that the routing is not too good once you're off of the highway. Many POI addresses are incorrect. The unit tried many times to turn me down dirt roads, driveways and just plain wrong roads. Once or twice can be a fluke, but at least once every time I've used it, there was a routing issue. If you followed this thing blind, it would get you in a lot of trouble. I will keep it because of its usefulness on a long highway road trip, but I do not find it useful unless I already have a pretty good idea where I am going. I also own a GPSMAP 64 with City Navigator which routes better than this unit which I find odd.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing this feedback. We are happy to help address any routing inquiries. Its possible with some troubleshooting we can optimize the routing on the DriveSmart 65. Please start by visiting the Garmin Support Center Page here, support.garmin.com/en-US/?productID=612620&tab=topics. We want to make sure the mapping is current on the device to start with. Garmin

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , easy to follow and love the split screen when making a exit. Lots of cool features like telling you what types of restaurants are in front of you and speed traps... so cool!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, easy to use. Accurate information and updates.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Take me anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good gps! Only problem I have had is, freezing up or shutting down while driving.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Very helpful on roads you’re not familiar with. Just wish it would show the multi-lan previews a little earlier. They don’t show up till you’re already there so it would be harder to change lanes in heavy traffic.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Feature laden GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the screen size and the traffic head's up. Really bad speech recognition when asking for directions, Keeps suggesting Ace Hardware. Does the voice get a kick back?

    I would recommend this to a friend
  • Pros mentioned:
    Traffic

    Rated 4 out of 5 stars

    Honest Opinion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmin GPS is okay. Taking time to learn how to utilize all of the features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great….. we were looking for something that showed all the street names real time while driving. New to the area and it met the challenge. In store customer assistance lacked greatly. My wife ask a female associate for help with the GPS’s, she said she’d be right there. After 10 minutes, I had to go find her talking with another associate.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Awesome screen!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older 5 inch Garmin. Surprised how much bigger the screen appears - almost got the new 8 inch one which I think I would have regretted. Built in wifi is great.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great happy with the product, have always had a Garmin product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and clear easy to use love the maps are on point

    I would recommend this to a friend