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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2581 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,581 reviews
  • Rated 4 out of 5 stars

    Great size for easy reading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many years ago I tried a garmin and it missed three of my major exits. Since then I always owned a TomTom. I went in for a TomTom but the color is now very muted which is confusing to me. I tried a garmin. It always takes time to learn something new. I had great guidance at Best Buy. From there I had great guidance from garmin support. The size is great for my changing vision. I love being able to delete one or all of the addresses. On TomTom it’s all or nothing. I do miss having one step adjustments on the screen such as volume. It takes two steps which I feel takes too much focus from driving. Take a break and adjust it if you wind up in a roaring rain. All in all I’m extremely happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Garmin is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my new unit for a few weeks now and it works great , I especially love the construction notifications they are a godsend. My only complaint is the fact that my unit doesn’t come with a screen lock option because every time I touch it some other screen pops up and it gets kind of annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Very user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very user friendly and quite accurate to all areas

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Not 100% reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, easy to see. I'm okay with the ring when driving over the speed limit, hubby don't like it. It has sent us on a wild goose chase a couple times already. Weird for brand new. Did not end up where we wanted to go. Happened only 2 or 3 times. Also asked for no toll roads and still took us to tolls. That was very disappointing. Kind of regret buying it, but needed one asap, so keeping it.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you, we appreciate your feedback. The GPS is designed to create routes by estimating the fastest and most direct way to reach a destination using major roadways. There are several navigation settings on your device that can affect the way it calculates routes.
      To check Navigation settings: on the GPS select Settings, then select Navigation and check the following:
      • Calculation Mode – Garmin recommends keeping this set to Faster Time
      • Avoidances – place a checkmark next to items you want to avoid
      Out-of-date maps or software can also cause your device to route inappropriately. This model includes built-in Wi-Fi for easy map and software updates without a computer. Garmin

  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    GARMIN 65

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great GPS Navigator. If you use Alexa buy the Alexa model. Do not buy the 65 without Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love This GPS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent GPS. The screen size is amazing and the added features are great! Garmin never disappoints :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Garmin

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well most of the time.Sometimes sends in the opposite direction so always review an actual map before hand to double check gps.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    New Garmin DriveSmart.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used once, and still figuring it out. The screen is very clear and has a lot of information. I like it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and see.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Garmin I have ever owned easy to find places of interest has all national parks preloaded. Picture clarity is excellent display is great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the large screen and it really works great. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Garmin GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Large, clear screen, easy to follow map.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Just the best GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, all info on screen that I need, just the right size for my windshield, Great value for the money…

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loke that the screen is big so as easier to see screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and Accurate!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Garmin works like a charm. The instructions are very easily comprehended!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear screen. Voice control capability and very accurate. It also can connect to the cell phone. Wonderful product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best GPS I've had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had other Garmins and even another brand but none were as good, easy to use or this size with the features available. Free updates are just icing on the cake.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Display is so good but some mechanical problems

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nav has amazing display. However there are some mechanical problems. I bought this 6 months ago. The first one arrived with defect. The touch screen stucks too often. So I returned it and exchanged with the same kind. It was very nice for the 6 months, but it does not turned on now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant item, essy to use and easy to update. Great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Responsive and great screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit for my father in law. Screen is nice and large and bright. Makes it very easy to read. Nice and fast compared to his previous aging unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to see and use. We are not very tech saavy, but we had no problems. we're thrilled with the Garmin Drive Smart 65

    I would recommend this to a friend
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