Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,581 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    GPS

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good GPS. Works well. May need frequent updates for the maps. Battery does not last long when unplugged

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A must have.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this GPS, the screen is nice and big and so much better than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    It talks to me !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go round the block and get lost . Not now I got a gps and it tell me way to go . I can drive across country now ! I want to take her on a date . She is so smart

    I would recommend this to a friend
  • Pros mentioned:
    Traffic

    Rated 5 out of 5 stars

    Better service and display.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    offers better suggestions, road conditions, traffic updates and alternate routes that are usually the better option.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    We absolutely love the bigger screen.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the bigger screen and the split screen with extra details whenever we exit or enter another highway. It's great!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Very large

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this unit for my car. It was simply to large to be able to see around in the windshield or high on the dash. Ended up with the 55 version and it is the perfect size for a car.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Good value for the price. Size of screen is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Informative

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to see and read the information given. I haven't used all the features available since I have owned it a short time. Plan on getting to know the capabilities in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best Garmin I have used

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Garmins for my truck and this has to be the best one yet. Great screen! Great product! Definitely a happy camper with this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The quality of Garmin is not there.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Smart Drive 65 Unit is great when it works. But I use it every day and after 2 to 3 months, it just stops working. Thank god I always get the extended warranty on it. I have been through about 20 units so far. The warranty always gets me a replacement from Best Buy. I called Garmin to complain but they really did not care. If you buy a Garmin unit and plan to use it 5 times a week, be sure to purchase the extended warranty on the unit. When it fails you will be glad to purchased it. I am a truck driver and I cannot live without a GPS system. Can you imagine the replacement cost of 20 units?

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review! Please reach out to Garmin's Product Support team for further assistance with your device at https://support.garmin.com/en-US/ Garmin

  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great GPS and Blue tooth

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the drive smart gps because I had an older van with no gps or blue tooth,now I know where I am going and I have hands free cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great find!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My car didn't have a GPS and Garmin was referred by a friend and indeed a good but! It was easy to install and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great GPS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best by far GPS I have ever had. The clarity and the size of the GPS is everything I wanted. I have always been a Garmin fan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a de ent device that i have been using so far. I have been able to roam around town with ease because of it!

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Screen size

    Rated 5 out of 5 stars

    Larger screen is awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old Garmin stopped working after 12 years, love everything about this new one, large screen, can pair my phone with it for hands free calling when driving my 2010 Equinox. Also, appreciate Best Buy price matching, bought unit for same price as Amazon price.

    I would recommend this to a friend
  • Cons mentioned:
    Voice command

    Rated 4 out of 5 stars

    GPS for the Elderly?

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked really well for my father in law. You must make sure to speak clearly or it struggles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS is an excellent tool! It has amazing features and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Farming Navigator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gps, easy to read, multiple extra features that are very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    navigation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, easy to use. I recommend this. Garmin is the best to use

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great GPS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the larger screen, and this one seems to load the route a bit quicker than my previous GPS.

    I would recommend this to a friend
Sponsored