Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,581 reviews
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 7" display is easier to view, read, and follow while driving. Garmin continues to improve the product with each new release and of course the software is progressively updated. I have used most of the competitors products in the past and Garmin is clearly the leader in automotive, marine, personal and aviation navigation systems which are affordable by average individuals. This offers much of the professionalism found in aviation guidance systems, but is simple to use. You can NOT go wrong with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Works well so far.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice commands seam responsive and accurate. The Bluetooth works very well with the phone, but the speaker kind of sucks for phone calls. Good option for hands free law states.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Works as it should.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used on a trip to Tucson from Pa. Everything worked just fine as it should. I’d never leave home without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great GPS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use GPS. Lane finder aspect is helpful. Fpr those prone to speeding it hss an optional alarm to let you know.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to read and hear than my Ipone maps. Definitely less stressful and locations are always correct. No regrets, well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Screen size

    Rated 5 out of 5 stars

    Larger screen is awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old Garmin stopped working after 12 years, love everything about this new one, large screen, can pair my phone with it for hands free calling when driving my 2010 Equinox. Also, appreciate Best Buy price matching, bought unit for same price as Amazon price.

    I would recommend this to a friend
  • Cons mentioned:
    Voice command

    Rated 4 out of 5 stars

    Good GPS, Voice Command needs LOTS of Work

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as my new GPS for my car, I specifically bought it for the voice command, but the voice command sucks, it pretty much NEVER understands anything you tell it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My new Drivesmart 65 MT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice instrument. Just the right size. It provides more information than my old unit, however it does not show altitude and a mileage count to the end of the trip. Or I can’t figure out how to set it up. My old Garmin showed this at the bottom. I like the side panel that shows the distance to a few exits and sometimes to rest stops. Also it helps with which lanes to be in when coming to a highway split. Over all I think is a great unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS is an excellent tool! It has amazing features and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Garmin Drive Smart 65 & traffic 6.9" GPS

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older Garmin to this. What a difference! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Farming Navigator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gps, easy to read, multiple extra features that are very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Garmin!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like using my phone for a GPS. This Garmin Drive smart is exactly what I was looking for in a product. Easy to use as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The quality of Garmin is not there.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Smart Drive 65 Unit is great when it works. But I use it every day and after 2 to 3 months, it just stops working. Thank god I always get the extended warranty on it. I have been through about 20 units so far. The warranty always gets me a replacement from Best Buy. I called Garmin to complain but they really did not care. If you buy a Garmin unit and plan to use it 5 times a week, be sure to purchase the extended warranty on the unit. When it fails you will be glad to purchased it. I am a truck driver and I cannot live without a GPS system. Can you imagine the replacement cost of 20 units?

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review! Please reach out to Garmin's Product Support team for further assistance with your device at https://support.garmin.com/en-US/ Garmin

  • Rated 5 out of 5 stars

    Come a long way in 15 years.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing GPS Navigation System. We bought Garmin long before nav systems were integrated into cars. You can use this instead of Apple or Android Car in case you need to leave your phone free for phone calls without interruption. The cool part about this Garmin are Voice commands. It really does understand you the first time. Rare that you need to use the touch screen to get around town. It will also find anything you need on your route.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice large display

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup, we bought it while traveling and we could start using it right in BestBuy's parking lot

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. It's very interactive and precise. Never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features, so easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this Garmin Drivesmart 65 the best Garmin that I have ever used. Very good features.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    It gets me where I need to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went on an out of state business trip. Rental car did not have a GPS. I went to Best Buy and purchased the Garmin. Will never be without it again.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for my needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this device.....the larger screen is much easier to see without being distracting. provides all the info I need at a glance

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    GPS

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When going on a trip I highly recommend. We have all been down the road and our phone dies because we are using it for GPS.

    I would recommend this to a friend