Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,581 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Just plug it in and you are ready to go

    I would recommend this to a friend
  • Cons mentioned:
    Voice command

    Rated 3 out of 5 stars

    Garmin 65

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the garmin 65 seems to work ok but for one glaring failure, the voice command part of it has a lot of trouble recognizing addresses I have to type in the address, outside of that little problem it works well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gps is one of the best ones I have had in a long time

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    The best GPS ever.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best GPS I ever had. Nice big screen too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to see and use GPS system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went into Best Buy to upgrade our GPS system and easily found a more current product. Sales staff were available and helpful in giving us the information we needed for making our buying decision. We are happy with our purchase and would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and technology sufficient enough awesome! Ya

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    zi am so enjoying my new computer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service person was one of the best I have ever encountered at a Best Buy. She was so helpful and knowledgeable I was amazed. I will definitely do all my shopping for items like this at The Portland mall instead of Augusta Best Buy. There was so much inventory on everything and I was in and out will so much ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This was marvelous for our recent road trip!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, shows upcoming road closures and delays.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Gps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gps comes with lifetime updates very dependable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and update! The touch screen is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    One of the best GPS on the market.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GPS does everything you need and more. Best value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Ga4min

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a TomTom for years. I love my Garmin. I can get directions directly through or through the app on my phone which sends it to the Garmin when connected. The windshield mount is easier to attach. No more turning kn9bs while struggling to hold in place. Perfect for my needs

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Garmin DriveSmart 65 GPS + Traffic

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in 2020, and worked till 2022 when while on a route, the screen suddenly went blank and began flashing "Garmin", then went totally dead. Returned it under the extended warranty. Overall it was okay, as ETA was almost always accurate, although there times that the ETA would unrealistically increase by a huge amount of time, and then if you kept going for 15-20 minutes, it would just return to the original ETA. It often calculated a less than direct or obviously optimal route, meaning if you were personally certain of a better route, just take it and force it to catch-up and "recalculate". We found the TripAdvisor feature useless, as aside from an inaccurate star rating, the info was never updated, so often the business was no longer in existence. It would not work for more than a few (3-5) minutes without being plugged-in. A big downside was that it would not show the most efficient route of the stops (waypoints) you entered, so you would have to use your cellphone to map-out the route, and then enter the stops into the Garmin in that order, or else it will have you backtracking all over the place instead of making a continuous trip with succinct stops along the way. 3 Stars because it would get you to the destination the vast majority of the time, and Traffic reporting was pretty reliable. The 65 was replaced by the 66, but we decided to pay more and replace it with a new TomTom GO Discover Supreme 7 instead. Watch for that review later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Great maps

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works well and does what it supposed to do

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Great GPS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Good accuracy. Good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great GPS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great GPS it’s a good size so it’s easy to read

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great directions!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very easy to use. Good pic quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice screen size

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this new Garmin to replace a 2 year old one that was in need of map updates. We opted to go with this model for the screen size, lifetime map updates and built-in bluetooth. My only complaint is that it does not come with an owners manual and figuring out specific features (like setting up HOME address and turning off hands free phone connection) can be trivial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very nice device. Easy to use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my navigation device everyday for business travel. This is the best one by far and exceeds built in navigation systems that come with the purchase of some vehicles. My last truck had a built in navigation system that I hated. I bought this truck without the built in navigation system and thanks to this device I'm glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Navigation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great display and great for the price. Easy to use.

    I would recommend this to a friend