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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2581 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,581 reviews
  • Rated 5 out of 5 stars

    Garmin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great! Up to date maps, works well while driving, voice active.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, clear and perfect size

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how clear the display is, a perfect size and easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best GPS I’ve bought. I went on a trip out west. I accidentally left my GPS at home. This is the best GPS that I’ve ever bought. It has a lot of different stuff on it. Speed zones. Parks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin GPS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help to Navigate my new residential area and surrounding areas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great navigation tool.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Garmin to put in my truck that had neither navigation or a backup camera. I paired this with the Garmin camera and it all installed easily and quickly. The voice command is extremely helpful when driving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased this for our son's Christmas gift. He is a police officer and wanted his own GPS for his police car. He is very pleased and uses it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gps. The screen is big enough and bright enough to sit on the dash of my truck and remain clearly visible regardless of the glare from the sun. It's quick to respond, and there's hardly any delay between one direction to the next.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    You should not need a smart phone to use a Garmin!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It requires a smart phone to download maps!! I am 77 years old, live alone, and do not need a smart phone. In fact, I don't have an operational cell phone, because the best rates are $20/month!! My land line is more cost effective. I go out once a week and make nearly all of my stops in one trip. Yes BB took it back, but because I returned it 4 days "late" it cost me $50!! I am not happy. Retired people plan local trips to keep fuel cost and vehicle maintenance low. My old Tom Tom works fine. My only complaint is that the screen is too small, I can DL map updates from the internet. I wanted a larger screen, my reason for "upgrading" but will not purchase a Smart Phone, or pay the high monthly for occasional mapping!

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review! The Garmin DriveSmart™ 65 & Traffic does not require a smartphone to use the device. While pairing the device to the Garmin Drive™ App provides additional features such as hands free calling, smart notifications, weather and more, it is not a requirement and the device functions for navigation without pairing to a smartphone. The device can be updated wirelessly when connected to a home Wi-Fi network. Please see more information at https://support.garmin.com/en-US/?faq=tIpEmgk7bt4MegvC3jqNq7&productID=612620&tab=topics&topFaq=true Garmin

  • Rated 4 out of 5 stars

    GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is easy to use but it is short on instructions or warnings , example when you first start it up The information may not be as accurate. A warm up Is required to receive the most accurate data. I discovered this the hard way, experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin Drive Smart 65 and BC30 Backup Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not get install until 08/15/20 but am pleased with the Drive Smart 65 already. The same day I needed to purchase a Tech Support Plan and Discovered that because I had purchased that plan my Install is FREE. Yea.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Like my Garmin DriveSmart 65 & Traffic 6.95" GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had old Garmin that still worked, but hadn't been updated in years and was so old we had to pay to update. Planning to go to destination we hadn't gone before, so purchased new Garmin. Worked flawlessly and if anything like old one, will be with us for many years. Was disappointed it didn't come with a zip up cover or pouch like the old one. Have to try to find one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for hands free calling and navigation. I found that and more. Perfect solution to hands free calling and navigation. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement unit to one that broke. It is by far the best. It gives an audible alert if you exceed the speed limit, show alerts for schools and the voice commands you can use are amazing. Traffic reports are great.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Good but verify with Google Map

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GPS looks good and works good. However sometimes it has issues finding the best route. Example - we were going from Riverside, CA to Los Angles Airport LAX, Usually it would take 1 hour 15 mins , GPS showed a way around the city and showed 2 hours time. Its always better to get your google maps before going with Garmin GPS. The good point is it works brilliantly in National parks , example in Joushua Tree , google maps did not work as there was no signal but Garmin GPS worked perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Technology marches on and improves.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that says things like "turn at the traffic light" rather than turn now as earlier models did. Large display makes keyboard easy to use. I haven't explored all the features yet, though clearly there are many.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store clerk who helped me took the time to dig through the stores stock to find what I wanted. His inventory said one was in the store, and indeed, he found it, buried, but there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin GPS

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the GPS unit. Easy to use as always. Got the 6.95" screen, its so nice to see what is up ahead on a larger unit compared to an older least detailed screen of my Garmin unit, 5' screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one as giftt looked too big so exchanged for the one a little smaller than this one. Regretted it & re-bought this one. Still tetinfnto learn all the quirks but loving it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. Better than the last model I had that was about 5 years old. However, it doesn't give you the shortest or fastest route all of the time. I watch the time and distance change when I go a different route than what its tell me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my Garmin as it works great with my iPhone 12 and voice commands

    I would recommend this to a friend
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