Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,581 reviews
  • Pros mentioned:
    Gps

    Rated 2 out of 5 stars

    GPS decided to not work anymore

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this GPS on Feb 21, 2021 and used it twice to see how it worked as it was going to be a back up. The second time using it was today (3/13/2021) on a mini road trip with my wife. It worked find going where we were going but on the way back it started to act weird and shut off. We were disappointed not only for what I paid for it but because it was plugged in the whole trip. I brought it back to BestBuy for an exchange hoping the next one will work better for us which is why I gave it a two star review. It is a nice GPS if it works.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that the device is not working.. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 5 out of 5 stars

    Garmin

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful device. Just used it on a trip to Omaha, Nebraska and it really worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not lost anymore

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I finally know where I am going most of the time. Lol. Seriously though, this is a great GPS all around. I would definitely recommend this to anyone who is looking for a GPS system. Decent price, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS with large screen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this GPS. I have owned Garmin GPS in the past and really like this one the best. I like the large screen, voice control and traffic notifications. Although I have a built in GPS in my car I prefer using the Garmin.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Screen size

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this GPS! Nice screen size, quick calculations and accuracy is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Gps

    Rated 5 out of 5 stars

    Great unit.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price easy to use automatic updates connects easily with your phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, 2 things that need be improved are #1 Current Location on the bottom should be a whole row to itself where you can see and read the entire length of the roads you're on, I don't like how it shows a limited number of characters, it be very useful especially in places where there no street signs and boy I been on roads like that. #2 Battery life is short but in my case I like keeping it plugged in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Garmin

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I really like the large screen. It is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    You should not need a smart phone to use a Garmin!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It requires a smart phone to download maps!! I am 77 years old, live alone, and do not need a smart phone. In fact, I don't have an operational cell phone, because the best rates are $20/month!! My land line is more cost effective. I go out once a week and make nearly all of my stops in one trip. Yes BB took it back, but because I returned it 4 days "late" it cost me $50!! I am not happy. Retired people plan local trips to keep fuel cost and vehicle maintenance low. My old Tom Tom works fine. My only complaint is that the screen is too small, I can DL map updates from the internet. I wanted a larger screen, my reason for "upgrading" but will not purchase a Smart Phone, or pay the high monthly for occasional mapping!

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review! The Garmin DriveSmart™ 65 & Traffic does not require a smartphone to use the device. While pairing the device to the Garmin Drive™ App provides additional features such as hands free calling, smart notifications, weather and more, it is not a requirement and the device functions for navigation without pairing to a smartphone. The device can be updated wirelessly when connected to a home Wi-Fi network. Please see more information at https://support.garmin.com/en-US/?faq=tIpEmgk7bt4MegvC3jqNq7&productID=612620&tab=topics&topFaq=true Garmin

  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from a Nuvi 1490. Can't say the maps are any better, but it has lots of extra features. This is my third Garmin. I do have GPS in my car, but it's outdated. I like the life time map and traffic feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY A GARMIN

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY THE BEST. Cheap foreign GPS units are terribly inaccurate w/out the ability to update maps. Have tried two different foreign units and they were worse than useless. No updates available for those.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These have come a long way in 20 years!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the verbal directions and the voice recognition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my Garmin as it works great with my iPhone 12 and voice commands

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Traffic

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and traffic is pretty accurate, Bluetooth works well, and got a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin GPS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent poduct and easy to use . Would recommend it to anyone .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nwe GPS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I'm very happy with my new GARMIN DriveSmart 65 GPS. I did notice that it seemed to insist that a local highway was closed, but it isn't, it's just under construction. otherwise it's been very accurate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alternative routes recommended in heavy traffic.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the features. The only thing I didn't like was that it lost track of which time zone I was in on my return trip which made arrival times somewhat confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, clear and perfect size

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how clear the display is, a perfect size and easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truck driver

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very perfect and useful for a truck driver, help you on the road

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just took it for our Niagara Falls,ON vacation. No issues finding places in Canada. Just make sure you update your maps. I preferred the square of my old Garmin 7" mount to this one (round) but you get use to it. On sale too!

    I would recommend this to a friend